Google & YouTube , 7,849 reviews

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly interface. They value its automatic product updates and personalized recommendations, which help reach a larger audience. The app's ability to provide insights, track conversions, and integrate with Google Shopping and YouTube ads is praised for driving business growth. Merchants also commend the responsive customer support and view the app as a key tool for optimizing marketing strategies and boosting sales.

March 28, 2020

I just started so its too early to say something to make an actual comment about it. I hope google shopping will help me for sure.

jacoboo
United States
Almost 2 years using the app
Google LLC replied April 1, 2020

Hey there! My name is Jonathan and I'm a member of Shopify's support team. Thank you so much for leaving a review! We really appreciate hearing from our merchants.

I'm glad to hear you're utilizing the Google Shopping app! It's a fantastic tool. I'm going to shoot you an e-mail with some great tools to better learn how to make it work for you.

Look out for that e-mail soon!

Jonathan E. | Shopify Support Guru

January 18, 2022

This app doesn't take into account package sizes, so Google banned me from the advertising account I've had for over ten years! The shipping costs on my website can't possibly match the shipping costs shown in the Google Merchant Center and according to Shopify tech support, there's no way to fix this. Maybe if you only sell small boxes that are all the same size you won't have a problem, but I have some things in a 4x6 box and some things in a 40x30" box.

3D UP Fitters
United States
Over 3 years using the app
Google LLC replied January 19, 2022

Hi there,

My name is William with the Marketplaces team at Shopify. We appreciate the time you took to leave a review on our app even though we did not meet your expectations. I can email you the specific workaround for the issue you've outlined here. Keep an eye out for my email!

William | Marketplaces Support Specialist

February 23, 2021

Good APP for this, We will use it to find customer and will be win the bussiness. Thanks for Google Team to design the APP. OK, That's all

APP-LIGHTING
China
About 2 months using the app
June 10, 2020

The process on shopify was pretty straightforward but a little conflict during the setup. My shop status showed it met the requirements for Google Shopping but was rejected in the merchant center - I had not put my refund policy in the header or footer. It took a little time but the Google rep was super helpful and got my shop accepted after I fixed the return policy problem. The delay in updating status on Shopify with the merchant center and the conflict with initially seeing my shop met requirements but in fact was lacking an element ( refund policy ) was confusing. Also, it took a little time to find the correct diagnostic but it's a pretty normal learning curve situation.

The Copper Phoenix
United States
About 2 months using the app
April 14, 2022

課金はきちんとされるのに成果が全くありませんでした。別のアプリを試された方が良いと思います。Googleなので売り上げにつながる!というのは幻想です。比較検討し使ってみて、と思いますがGoogleはあてになりません。

わのくら
Japan
Almost 2 years using the app
Edited April 23, 2020

Best way to go.. I super recommend everyone do the same thing I did...this is an awesome app.
I can

IPHONE CASES JUST FOR YOU
United States
About 2 months using the app
May 1, 2021

I’m still learning but overall seems really helpful I have already learned a lot of new different strategies

Fashiondoll771
United States
About 2 months using the app
November 15, 2020

so far so good. Easy to set up. Awaiting approval now so too early to see results. Fingers crossed for good results.

The Fine Artist - Tracey Bowes
United Kingdom
About 2 months using the app
August 9, 2020

Good help me to reach more people and population of consumers. Simple and free, great to start a business !

ByPOPO
France
Almost 2 years using the app
August 23, 2020

I am still learning my way around his app. I will be back to give feedback. I am enjoying the app so far.

Terana Boutique
Canada
Over 3 years using the app
Google LLC replied September 9, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team and help you further in getting all set up.

Claire l Shopify