Google & YouTube , 7,743 reviews

Overall rating
4.4
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

February 28, 2020

Easy to use.iwas able to set things ups in just a few minutes. I would recommend this to anyone interested in promoting their website

Endless Blossoms
United States
About 2 months using the app
Edited August 16, 2019

The support service came to me to help me understand my past issues. The app is not fantastic but it works.

Fornecedor.pt
Portugal
Almost 2 years using the app
Google LLC replied August 12, 2019

Thank you for leaving your feedback and I'm sorry to hear that you had a negative experience whilst using the Google Shopping app. I'd be interested to hear in more detail what it was you found difficult during set up, and if there's anything I can advise that will help you use the app moving forward. I will be sending you an email shortly so please look out for that and send me a reply if you're interested in trying the app again. -Victor, Shopify Support

July 31, 2020

it's useful and helpful . I am very happy to use googe channel to market my willingwater online store.

WillingWater
China
About 2 months using the app
Edited May 13, 2021

VISIT OUR SITE(ozhocart.com) AND SHOP FOR BRANDED INNERS , JEANS,TSHIRT,TRACK PANT AND EVERY READYMADE GARMENTS FOR WHOLESALE PRICE

www.ozho.in
India
About 2 months using the app
Edited April 21, 2021

Usé esta aplicación para ganar clientes en mi tienda online. me ayudaron mucho, gracias a ellos mi empresa funciona.

angysbeauty.myshopify.com
Spain
About 2 months using the app
October 12, 2022

App not working, customer support is pointless. The person that can help fix your suddenly pulled off product cannot be reached but will respond back within a week. However, you can talk as long as you want to a service representative that cannot help you but sympathizes with your frustration, so there is that.

Avocado Tea Co.
United States
Over 3 years using the app
Google LLC replied October 13, 2022

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. While Google fully enforces their own product policies and determines whether products meet requirements, we definitely want to make sure that you get the support you need regarding any issues that you're experiencing. I'll be sending an email out to open up the lines of communication and help where I can.

- Nate | Shopify

December 7, 2020

Very Excellent experience for google channel. I used the Ap to improve my reach of potential clients from my online store. So now I have a merchant center set up

WheelplusUSA
United States
About 2 months using the app
March 12, 2021

This App helped me link my ecomm shop items and my ads account to google. It was seamless and fast. Steps were outlined clearly in the backend and worked perfectly!

FLUXX Collective
United States
About 2 months using the app
February 7, 2021

It's an interesting undertaking. I am still learning about this as it is new to me. so I am not sure what to write at this stage.

AfricanFashionAllure
United Kingdom
Almost 2 years using the app
July 15, 2022

the app doesnt open or load. Is there anything you can do? ............................................................................

Capim Estrela
Brazil
Over 1 year using the app
Google LLC replied July 19, 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to leave a review, your feedback is very important to us. I was able to take a look at your shop and I can see that your Google channel is fully functioning. Glad to see that things are working well now! I'll be in touch via email and continue to offer any further support you need.

Thanks again,

Vance | Shopify