Reviews (9,099)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

September 1, 2022

Integration does not work. I've had a Google Ads account for years now that's connected to our Google Merchant Center (also connection issues with this), but it doesn't seem to want to pull that information into Shopify. The only option I have is to create a new Google Ads account... why? I go into Google Account and everything on my end is linked, verified, and claimed. What is this app even for? Nothing works.

Yellowbird Foods
United States
Over 2 years using the app
Google LLC replied September 6, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Google channel on your store and leave a review. At the moment, the Google channel can be used to run Google ads, from directly within your Shopify admin. Any ads launched and ran from within your Google Ads account, will not sync to the Shopify admin. In this case, I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

September 29, 2023

google et parfait mais difficile d'etre accepter par google marchant center pour un debutant

DOXALE
France
About 2 months using the app
April 12, 2021

Le temps de bien prendre en main toute les fonctionnalités et le traçé de mise en route des produits,et c’est parti

Bazar n’go
Belgium
About 2 months using the app
October 9, 2022

For some reason now, all my products are said to be "no longer published to Google." I did not have a problem before. All my products are manufactured and have all the proper fields filled out. There's definitely something wrong here. Hopefully Shopify can contact Google to let them know. I've tried redoing the products again and filling all the fields Google says is missing, but to no avail.

a yellow giraffe
United States
Over 2 years using the app
Google LLC replied October 16, 2022

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.

Vance | Shopify

November 18, 2019

It was user friendly and I had no issue of completing the process. The only thing that would make it easier: Make the pages all open separate from each other, sometimes when I had to go "complete" some processes, it would open in a new page and sometimes it opened in the same page. Made it a little more difficult because I wasn't sure if I was to use the back arrow or how to get back to my "form"

Wreaths By Staci
United States
Over 2 years using the app
September 20, 2023

Absoute nightmare! Neither google or shopify are able to help with this 3rd party app. The feeds don't function properly and nobody knows how to diagnise the issues

Fixaball Ltd. Fixings and Fasteners UK
United Kingdom
Over 2 years using the app
Google LLC replied September 21, 2023

Hello and thank you for taking the time to leave the review and feedback. I did check in on your account and support cases and it looks like as of today the majority of your items are now showing across all destinations. I have noted your feedback on your support experience and will be sure to share it with the relevant teams.

Thank you,

Google Support

February 24, 2021

Easy to use app. I hadn't used it before but it helped me walk through the steps in setting it up along the way.

REDZ WORKWEAR
Australia
Over 2 years using the app
August 28, 2023

amazing app worth learning how to use and easy to use if your new to drop shipping you should have this

PureRadianceCare
United States
About 2 months using the app
August 2, 2020

The setup of Google Channel is very seamless! I highly recommend the setup inside shopify which makes it all in one.

Scoodoo Shop
Philippines
About 2 months using the app
Edited July 4, 2020

Ótimo App para quem deseja impulsionar os produtos de sua loja virtual para alcançar mais resultados.
Recomendo A todos os iniciantes.

Analalu
Brazil
About 2 months using the app