Reviews (9,099)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

March 31, 2021

We sell pre-owned watches, and it is hard to find the codes Google requires. There is no gtin or mpn per se, and they aren't custom items. Please advise

Tempvs Watches
United Kingdom
Over 2 years using the app
Edited March 5, 2020

I haven't had a chance to try it yet but I'm sure it will help with sales. I literally just downloaded it

AGAVESALT
United States
Over 2 years using the app
January 14, 2021

Je la découvre j'aimerais voir son efficacité, je vais l'utiliser au maximum et je remettrais un commentaire plus judicieux plus tard .

FlamingoBoutiques
France
About 2 months using the app
February 24, 2021

I used this app. Really like selling goods and everyday we are checking for this app. Google app is best.

e-Shoy
Mongolia
About 2 months using the app
February 8, 2021

Great App! I's been very helpful for me to install all Google products. I's taken just a few minutes.

Villa Cotton
United States
About 2 months using the app
August 5, 2020

fffffg ggggg gggggg ggggggggg gggggggg hhhhhh hhhhhhh hhhhh hhhhhh hhhhhh hhhhhhh hhhhh gggggggg hhh

KHUSPLAZA
India
About 2 months using the app
Edited April 27, 2022

Back in November, immediately after connecting this app, our Google Ads account was suspended for "violating the "Circumventing Systems Policy." As of February 20, our account is still suspended, even though we submitted an appeal and Google said they would reply within 5 business days. DO NOT INSTALL THIS APP Update (April 27): our Google account, including Ads, is still suspended. We have received no correspondence from Google, even though they said they would review our appeal back in November.

Portfolio Pet
United States
Over 2 years using the app
Google LLC replied February 22, 2022

Hi there,

My name is Ashley from Shopify support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Google. I'm going to follow up with you in an email and see where I can help.

Ashley | Shopify Support Specialist

July 4, 2023

The setup process is quick, and the interface is user-friendly. I hope all my toys get approved since we sell NSFW items like lingerie and adult toys.

My Ruby Lips
United States
About 2 months using the app
January 18, 2021

I been trying to get this setup for about a year and hoping it will be a smooth conversion over from Shopify to Google

LouCali.com
United States
Almost 4 years using the app
Google LLC replied January 22, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable and we truly appreciate it. It sounds like you've been struggling to get this set up fully so I'm going to look into this and follow up with you in an email to open up the lines of communication here and see if I can help you any further.

Robyn | Shopify

December 7, 2022

Does not sync barcodes to the merchant center. This alone renders this app almost pointless, a shopping feed without barcodes...ALL of my barcodes are filled in on Shopify, it does not sync the field. I have tried multiple hacks and fixes to work around this, but nothing works. Thousands of people seem to have the same problem, amazed it's Shopify own developed app.

For extra credit, When you manually add them in the google merchant center, Shopify then wipes them.

CORE Action Sports
United Kingdom
Over 2 years using the app
Google LLC replied December 12, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify