Reviews (8,856)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

March 28, 2021

Started out great for about the first 10 days. Then got hit with suspensions by Google on both Ads and Merchant Center accounts for "Misrepresentation" Tried for weeks get an understanding of what was wrong from both Google and Shopify. Only received emails containing ambiguous info with out any clear and direct info regarding what's wrong and how to fix it.

SPORTSLANENY
United States
About 2 years using the app
Google LLC replied April 2, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with a suspended Merchant Center account. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Robyn | Shopify

Edited August 5, 2020

Just Great. Easy and accessible. You focus on your store and they take care of marketing your products all around the internet. It's Just great!

Pia Monte
United States
About 2 months using the app
November 3, 2021

i used this app to help me do .and also he a good app to help every one to success for his business and he is support me all time .

skyzoon
Saudi Arabia
About 2 months using the app
July 29, 2022

Having problems with this App. It tells us our account is suspended, but when we check with Google they say all is fine!

Babycup
United Kingdom
About 2 years using the app
Google LLC replied August 2, 2022

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggle you are facing with your account suspension. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Jason | Shopify

November 21, 2022

Although my products are complete with EAN and MPN, on my google Merchant it says it is missing! Can someone help me?

EA Commerce srl
Italy
About 2 years using the app
Google LLC replied November 23, 2022

Hi there,

Thanks for reaching out with your feedback. My name is Chris and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.

Chris | Shopify Support

Edited August 26, 2022

After struggling a bit the support really helped me out with clear instructions and factive support. Now conversions are tracked properly. Thank you so much for your effective help. Ele

Sapori & Ricordi
Italy
About 2 years using the app
Google LLC replied August 25, 2022

Hi there,

William here from Shopify support, thank you for taking the time to leave a review on our app. I see you've had some trouble getting the conversions to work for your store, I'd be happy to help you with this so I'll send you an email shortly, please watch for it.

William | Marketplaces Support Specialist
Shopify

January 4, 2021

Easy to setup, need a google merchant account. This helps me to reach out to customers and possible customers that shops on Google.

Wiredstyle
Norway
About 2 months using the app
June 8, 2020

Love google ads. Turned my business all the way around. It’s very easy to learn, also it’s very hands on

502streetwear
United States
About 2 months using the app
Edited February 1, 2021

The App will help me to get more customers on my store and i believe it also help to grow my company

E-FIT LUXURIES
South Africa
About 2 months using the app
October 23, 2020

muito bom, meio completo, mas vou aprendendo
muita informação para preencher, muita automação para aprender, mas acredito que eu dou conta

PVH CITY
Brazil
About 2 months using the app