Reviews (8,856)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

March 24, 2021

was pretty simple to use. Just followed the instructions and step by step process and bam there you go.

5 Star Service Pros
United States
About 2 months using the app
September 2, 2020

Does most of the work for you! Easy, at-a-glance overview and setup of most programs. Takes you through the process and helps you get everything going quickly.

Esker Concrete
Canada
About 2 months using the app
August 12, 2020

necesaria como herramienta de apoyo para campañas efectivas y con propositos claros muy buena en todo

Bebesita by onice asociados
Mexico
About 2 months using the app
June 15, 2023

I am not very happy with this app at all.

GA4 Analytics, just does not deliver correct Data. Always Purchases or Add to Cart Values are missing.
Also the Sales appear earliest 1 day after. in Google Universal Analytics the Sales Data appeared just a max 15min later.

How can this be solved?

TheraPunktur
Austria
About 2 years using the app
Google LLC replied June 15, 2023

Hello there, thank you for the feedback. We are sorry to hear about your frustrations with GA4. I am hoping I can share a few resources that may answer your questions. First, please take a look at this help center article about comparing GA4 to UA: https://support.google.com/analytics/answer/11986666

Additionally, if you're still having questions about the integration please reach out to our support team: https://support.google.com/merchants/contact/shopify_3p_support_app

July 1, 2020

Es dauert etwas bis es eingerichtet ist, aber wenn es erstmal fertig ist, dann ist es wirklich stark.

dekoorial
Germany
Over 3 years using the app
Edited March 3, 2020

Seemed pretty easy to set up! Easy to use. We are yet to see how effective it is...

Hoping it brings in the cashola for our business!

Dusty Road Coffee Roasters
Australia
About 2 years using the app
Edited January 21, 2020

Go estamos lanzando nuevos productos cada día miralos para que los puedas conprar gracias por preferirnos

store jmc
United States
About 2 months using the app
December 11, 2021

Nuked my entire google shopping catalog. Over $3,000,000 in product pulled from google in one fell swoop. Not a trustworthy channel at all. Will replace with a third party app

Safe Haven Music
United States
About 2 years using the app
Google LLC replied December 13, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to you shortly to open up lines of communication. I look forward to communicating with you there.

Adil | Shopify

February 12, 2021

A very clean and simple set of direction buttons with a step by step approach. Thank you Mr Google...

Fresh Quest Comic
Singapore
About 2 months using the app
Edited April 20, 2019

Helps get the API set up but have campaigns showing in Shopify which are no longer in Google Ads with no way of deleting it. Yet to use comprehensively.

Updated

Main Issues
1. Content API often fails to refresh meaning products expire and causing all sorts of issues - should at the very least offer the ability to click refresh all within Shopify but doesn't
2. If you have multiple shipping prices/bands - set up the shipping cost manually

Paws in Padstow
United Kingdom
Almost 4 years using the app