Reviews (8,856)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

August 16, 2020

awesome great help for the little guy, easy to use great source to get my products out the the world

Johnson's Jewelry and Accessories
United States
About 1 month using the app
Edited November 7, 2019

This app helps me in marketing the easy way. I did not have to know a lot technically to use this app.

meraqi
India
Almost 3 years using the app
Edited May 21, 2020

I initially had issues with the app syncing and I reached out to Shopify support and my products are now synced with google merchant center. Still working with google on getting feed with the correct info so google can approve products.
BuyExcelTemplates.com

BuyExcelTemplates.com
United States
Over 1 year using the app
Google LLC replied May 18, 2020

Hi,

I'm Cíara from the Shopify Apps team, thanks so much for your review. We really appreciate hearing from our merchants.

I'm pretty sure we can fix this issue for you, and get it fully set up in the next little while, so your free listings will appear in Google Shopping. I'm going to follow up with you via email to help get this sorted out, so keep an eye out for that from me!

Cíara N
Shopify Support

Edited August 22, 2020

Easy to follow along. I have zero experience with advertising and Google made it simple to set up. Would use again.

Foul Shirts and Giggles
United States
About 1 month using the app
Edited August 4, 2020

Congratulaciones hacéis un trabajo genial os recomendaría 100% sigan así un trabajo fenomenal..!!@@!

Somphine
Spain
About 1 month using the app
July 19, 2022

The app works OK and generally functions as expected but it has its challenges when managing a large library of products. For example, if a product has a UPC, you need to select the Google Channel, then Manage Availability, then toggle each product to false (every product!). Once a barcode is entered into the field, it should automatically be assumed that the product is not custom. It's also very time-consuming to scroll all the way through large libraries to get to products further down the list loading small groups of products at a time just to enter data or toggle the Custom Product field to false. Having the ability to filter by a brand or product would be ideal. Google Metafields disappear often too, causing delays and challenges when updating a large number of products. These issues would ultimately be solved by provided the True/False custom product drop down on the product page, instead of a checkbox to indicate "custom" or leaves the field blank instead of false.

Rise
Canada
Almost 3 years using the app
Google LLC replied July 26, 2022

Hi there,

Vance here from Shopify. Thank you taking the time to leave feedback for the Google channel app. I've sent you an email to connect and offer further support to work through any issues you're facing.

Vance | Shopify

March 20, 2021

Perfecto para impulsar nuevos productos, es una opción dentro de shopify muy económica y productiva.

Válvulas Iberval
Mexico
About 1 month using the app
Edited November 4, 2018

I can understand some of the reasons this app has poor reviews but once a shop owner understands what the app does and does not do - it works very well. I'm assuming most of the low reviews come from drop-shippers that have not entered all the shipping details for each of their items and variations. In my opinion and experience, Oberlo is partly to blame for that because, as far as I know, their app doesn't provide the ability to enter shipping info during product import. Google Merchant Center will automatically reject those products.

I'm by no means an expert in Merchant Center or eCommerce marketing for that matter but I've learned enough to get what I needed to be done. This app integrates perfectly with my Merchant Center. Provides me with all the information I need. Right now my store has close to 4000 product variations. 99% approval for my products all because of this app. 1% of my products were not approved by Merchant Center and this app helped me understand why, and to correct the problem.

I started my Shopify store with next to nothing. No experience at website design, eCommerce, suppliers, social media marketing etc.
Most of all I had little money. In that time I've experienced a lot of bad developers, flimflam app creators, and product importing apps that basically want to monopolize with whom and how I do business. In the months I have been creating and perfecting my store to (hopefully) be a successful one, Shopify has often given me the tools I needed. This app is one such tool.

CoCo Hauteur
United States
About 1 month using the app
April 15, 2020

Everything worked smoothly so far. Thank you for the professional manner of doing things! All the best!!!

OtiumMerch
Spain
About 1 month using the app
August 11, 2020

I enjoy using the site. easy to install, easy to register. I love it, I hope it's worth downloading in my store

deheavens
Malaysia
About 1 month using the app