Reviews (8,948)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance business growth and advertising efficiency. They praise its easy setup and seamless Shopify integration, effective product feed sorting, and prominent product display on Google. The app is noted for its straightforward functionality, suitable for all skill levels, and responsive support services, making it ideal for store owners looking to boost their online presence and sales performance.

August 16, 2020

I used this app to help me manage my online store And promoting all my products for my customers satisfaction

JBORDES
United States
About 1 month using the app
Edited February 1, 2023

Update*
11 months later I tried again. Google couldn't fix tagging issues, couldn't fix feed issues. Couldn't get verified properly. It got to the point i was being advised to "just leave it" and continue setting up paid ads.
Considering these things affect cpc and many other factors it not smart for the people who built it to tell you to just leave it with errors and obviously not function correctly. Wasted so many phone calls. They couldn't keep appointments straight. They couldn't keep straight what website they were calling about and I guess they have to rebook for a new day if its not exactly the topic and website they are calling about. Oh and they won't rebook for you over the phone on the call. You have to then play email tag back and fourth for many more days before they set a time. But don't expect to get anything done when they call again! They spend the first 5 min trying to get off the phone and convince you to rebook because they thought it was for another domain or something else they are not able to figure out. I wasted so many phone calls and never got anything even started to be set up.

11 months later and still very bad and nothing set up.

older issue below...
Won't connect.. I get an error about billing when everything is perfect. I contact shopify they say its an issue with google. (even though its a shopify app) So I contact google, to my surprise they say it's an app that they didn't make so they can't make changes to it. They confirmed everything is set up correct on their end. So I then contact Shopify again, which isn't easy. They say it's google fault but they have no idea why or any idea what to do. Sigh! I Give up, I can tell there is no actual troubleshooting. It's just a computer illiterate person working at home trying to figure out if this goes to tier 2 or not. Shopify you're useless again!!! Oh and to make matters worse all my products are not approved for no reason just like everyone else. Wasted 2 hours and no fix.. time to uninstall

Carver Maker
Canada
Over 1 year using the app
Google LLC replied September 22, 2021

Hi there,

William from Shopify support here. I understand that the setup process provided you with an error and in troubleshooting that error it sounds like we missed the mark on the level of support you were expecting. I'd be happy to review this with you and I'll reach out to you via email shortly.

Cheers,

William | Shopify Support Specialist

June 17, 2020

PERFECT OK le retour des salons.............................................................................

Piment rouge
Germany
About 1 month using the app
August 10, 2020

Still trying to figure it out... It's a bit confusing but it's slowly coming together. I do like that it was relatively easy to connect shopify to the google merchant account.

OurFabricStore
United States
Over 2 years using the app
Google LLC replied September 1, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

February 9, 2020

Good one and easy to set up .professional way it connects my account with business account . Thanks

Sherazi online
Australia
About 1 month using the app
May 13, 2020

I guess that I am utilizing everything correctly. Not sure if everything is synched properly for SEO optimization capitalization.

Thank you

lyricxart
United States
Over 1 year using the app
May 2, 2021

we use this to monitor the data report from Google. It is not very obviously to us so still need documentation and help.

Bells Power Fitness
United States
About 1 month using the app
Edited June 29, 2020

Hasta ahora la conexión que ha tenido con shopify ha sido fabulosa. Aún no la he probado pero espero que nos llevemos bien, sea fácil de usar y lo mas importante, que me traiga ventas.

Rosa Matte Estudio
Mexico
Over 1 year using the app
January 5, 2023

De repente mi tienda se ha desactivado de Google, os he escrito a soporte y nadie me responde. No hay forma de localizar la aplicación en mi perfil para volver a sincronizar los productos y volver a anunciarme, entro en Google Ads y me dice que está todo desactivado y si no respondéis al correo para ayudar a los usuarios en los fallos. Es imposible trabajar y en la época de más ventas.

Bimoï Store
Spain
Over 1 year using the app
Edited August 1, 2020

Super easy to use, Super fast to update information so it appears on google.
I used this so my website and my clothing store information appears all correct on google, and also when my customers search up my brand name they will have all the information available.

GiaNiccii
United Kingdom
About 1 month using the app