Google & YouTube , 7,881 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless Shopify integration and user-friendly interface. They value its automatic product updates and personalized recommendations, which help reach a larger audience. The app's ability to provide insights, track conversions, and integrate with Google Shopping and YouTube ads is praised for driving business growth. Merchants also commend the responsive customer support and view the app as a key tool for optimizing marketing strategies and boosting sales.
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I came here as it said your shop does not meet googles requirements, So I am complementing everything now.
O app funcionava bem, mas a partir de 4 de janeiro de 2023 parou de funcionar. Todos meus produtos saíram do Merchant Center, e na shopify, quando tento configurar o app Google, o mesmo dá erro.
Mesmo quando funcionava o app ainda tinha umas limitações, obrigava o usuário à fazer muito retrabalho preenchendo informações que já são preenchidas no cadastro do produto, e que precisam ser informadas novamente no app Google.
De qualquer forma, se voltar a funcionar tá perfeito por enquanto.
I'm running online grocery store, I guess it only works with t-shirt businesses. My account got suspended. Not sure why!
Hi,
I'm Cíara from the Shopify Apps team, thanks for leaving a review on the app, we always want to hear how our merchants feel.
When it comes to your account being suspended, that happens directly from Google. I'm going to follow up with you via email on this, so we can get the account unsuspended and get Google Shopping working for you.
Check your email in the next little while, and we'll get it fixed.
Cíara N | Shopify Support
This app is painstakingly slow when performing bulk updates. Furthermore, Google now requires a GTIN even though an item is not custom and/or a GTIN is not necessary and "Custom Products" are marked "false". I need my products listed on Google, but its suddenly darn near impossible. As another reviewer said, if you have over 1,500 products it's basically useless and I now find myself in quite the predicament.
Hey there,
John here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with the bulk editor. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.
John | Shopify
Super helpful channel but it's too complicated and sometimes hard to handle. Some technical support staff never return to your emails!
Google channel is a great tool
To grow my online business . I am very pleased to have it and enjoy its benefits.
simple and to the point
made it very easy to set up
hoping to get to the most from this app
highly recommend
Garbage app misrepresentation is what they tell you so you have to pay. Spent 6 month's asking to review it and they give the same lame excuses it doesn't follow policies but they won't tell you how to fix it.
Hello there!
Paola here from Shopify. I completely understand where you are coming from. Having your Google Merchant Center Account suspended due to misrepresentation can be frustrating and confusing. Although Shopify and our app has no participation in suspending your account (this is entirely up to Google and not Shopify), I am happy to share with you a bit of my experience and what you can do next to best address this issue. Hopefully you can take advantage of our Google Channel app soon. I will be reaching out to you through email shortly.
Looking forward to chatting with you!
Best Regards,
Paola | Shopify
It's practically useless, constantly removes products from feeds. really hard interface to work with. literally this app makes the job so much harder. You'd think as they advertise ease of use that Google would get this sorted asap...2 years deep same issues as when I started. customer service is terrible aswell...failed to respond to 20 emails about the same issue....use a third party app
Hey there,
Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with Google not approving your products, there are many policies to abide by to have all products in good standing.
I'm going to look into this and follow up with you in an email to open up the lines of communication. I can see you sent in another email so I'll link link that ticket to streamline the correspondence.
Kevin | Shopify
This appp was easy to use and provided an easy way to sync google merchant center and set up my ad campaigns