Google & YouTube , 7,781 reviews

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

February 9, 2020

I used this app a lot I used this app to do my store and a lot of it helps wit my business a lot thanks

revODose
United States
25 days using the app
January 31, 2021

I use this app for my search and hopefully for my website, I also use this app for learning or creating.

powerstruck
Canada
25 days using the app
February 5, 2020

All kinds of errors in search console and merchant center around fields missing data. Data that is clearly set up correctly in the products settings. 0 ability to troubleshoot from the app.

MyVitro
United States
11 months using the app
Google LLC replied February 5, 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team!

I really appreciate your feedback on your experience with the Google Shopping app thus far! I'm sorry to hear you've run into some trouble. I can appreciate how frustrating it must be to receive so many errors!

If you don't mind, I'd like to follow up with you via e-mail and learn more about the errors you've received and see whether or not we can trouble shoot them together so we can get the Google Shopping app working for you. It's a great tool when it works, so let's work together on that!

I look forward to speaking with you! Look out for my message shortly.

Jonathan E. | Shopify Support Guru

August 21, 2020

I enjoyed the streamline process to connect to my Shopify clothing store.

The Tasteful T's
United States
25 days using the app
Edited June 13, 2020

I'm very satisfied. Great customer service. Technical support people are very helpful. Always available, Thank you

Iconik Fashion
United Kingdom
25 days using the app
Edited January 13, 2021

Awesome App. Takes away the leg work.
Awesome Apps. Takes away the leg works.
Awesome Appi. Takes away the leg worki.
Awesome Appo. Takes away the leg worko.

Customvalentinegifts
United States
25 days using the app
October 4, 2022

pas top, ca me dit constamment que mes articles ne sont pas publiés sur google shop parce que le code barres n'est pas valide, et quand je vais dans le canal google ca me dit que mes articles sont publiés...

LIMKY
France
11 months using the app
July 26, 2020

I like this one..i can see growth in my shopify sales when i installed this app. Thank u.i would like to recommend this to other shopify users also becouse this app worth a try.

Jackson349
India
25 days using the app
October 16, 2020

The app worked for the first campaign I created in May 2019. For some reason it started giving errors so I removed the old campaign and created a new one however the new campaign in ads account keeps saying it's misconfigured and missing conversion tracking. As per shopify if I'm using this app it automatically has the conversions setup but it's not happening. Also not to mention there is 0 support from Shopify and Google. Planning to move to some paid apps where I can get quality support!!

LifeStylz
Australia
Almost 2 years using the app
Google LLC replied October 19, 2020

Hey there,

Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up your second attempt at the campaigns. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Chelsea l Shopify

Edited May 8, 2020

It really helps us to improve our quality and business with the best ways.
I believe that you can reduce the cost of the business. I really recommend you to my friends and family.

SmileBuyIt
Australia
25 days using the app