Google & YouTube , 7,784 reviews

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

July 26, 2020

I like this one..i can see growth in my shopify sales when i installed this app. Thank u.i would like to recommend this to other shopify users also becouse this app worth a try.

Jackson349
India
25 days using the app
October 16, 2020

The app worked for the first campaign I created in May 2019. For some reason it started giving errors so I removed the old campaign and created a new one however the new campaign in ads account keeps saying it's misconfigured and missing conversion tracking. As per shopify if I'm using this app it automatically has the conversions setup but it's not happening. Also not to mention there is 0 support from Shopify and Google. Planning to move to some paid apps where I can get quality support!!

LifeStylz
Australia
Almost 2 years using the app
Google LLC replied October 19, 2020

Hey there,

Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up your second attempt at the campaigns. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Chelsea l Shopify

Edited May 8, 2020

It really helps us to improve our quality and business with the best ways.
I believe that you can reduce the cost of the business. I really recommend you to my friends and family.

SmileBuyIt
Australia
25 days using the app
Edited January 31, 2020

I HAVEN'T TRIED IT YET BUT BUYING PRODUCTS USING GOOGLE SEARCH ENGINE DAILY FOR MY BUSINESS AND I LOVE

magicbeauty2020
Australia
12 months using the app
July 18, 2020

I'm just now installing the app so I will provide feedback in the future. Thank you for your time, Team K9Boxer

K9Boxer
United States
12 months using the app
October 10, 2020

Really easy to navigate And free, I will definitely recommend it to everyone although I am new to this i was able to find my way out and hope to enjoy using it

francovonne Store
United States
25 days using the app
March 25, 2022

Just terrible...I've lost so much time and energy trying to make my products visible in Google Shopping for nothing. I also suspect that adding this app provoked a worse visibility in Google search. All my products are active in Google Merchant Center and I have absolutely no warnings but in the end, none of my products are visible in the Shopping tab ! Only answer from Google (I think I had more than 50 different conversions with google agents) : "this is the algorythm, cannot do anything about that". Shopify support has been also useless and it seems the Content API and the way Shopify and Google are informatically communicating knows many flaws. My advice : don't use this app !!

La Cave Éclairée
France
11 months using the app
Edited November 28, 2020

I think it is ok. I used this app and it works for me. My experience was good. but I think I could have benefited more if Google approach was not so aggressive. Like I submitted this review 5 times and I needed to write more to make it submit.

Swiss Premium Chocolates
United States
Over 1 year using the app
Google LLC replied December 1, 2020

Hey there, Spencer here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with product approvals. A member from our team will follow up with you in an email within the next few days to open up the lines of communication here so we can see if we can help you any further with getting the app set up and working for your store.
Spencer l Shopify

February 20, 2019

Terrible app. So many pending product. We wasted 1 month waiting on pending products. PLEASE BRING BACK A USEFUL GOOGLE APP. THIS DOESN'T HELP ADVERTISE & PEOPLE WILL START LEAVING ...

GiftWorldStyle - Brand You Can Trust
Bulgaria
11 months using the app
Google LLC replied June 7, 2019

Hello GiftworldStyle. Thanks very much for this feedback. Based on the description you have: "So many pending product. We wasted 1 month waiting on pending products." This could have happened if a product category or something similar is missing on the products. To delve into this more, I'll follow up by email and see if I can help you out. Thank you!

Niall, Shopify Support.

Edited July 29, 2020

The google channel was easy to understand and user friendly. This helped me set up my free merchant account for free shopping tab listings. It was very simple. The Thanks

Big Yellow Sign
United States
12 months using the app