Reviews (9,101)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

April 9, 2023

this is worst app, I could not change some items in google merchants, such as color, gender, age, and I have to change it one by one in google merchants, it more than thousands items

beaufox hair
China
Over 1 year using the app
Google LLC replied April 11, 2023

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify

October 20, 2020

I used this app to help promote my business. It’s user friendly and helps market my products to a specific audience as I am not intended.

Mikita
United States
About 1 month using the app
October 17, 2023

good

My Store
United States
About 1 month using the app
March 30, 2022

My account was suspended due to misrepresentation. Trying to fix it is fruitless Google won't explain the issue and Shopify hasn't a clue. Really frustrating for such a simple product and e-commerce site. In addition every reply from Shopify references useless help on fixing the issue. In my opinion Shopify should be more aware of why Google suspends merchant accounts as all the information provided to Google is provided by the Shopify Google app. Shopify should help it's paying users fix the issue instead of referring to useless help. By the way it is impossible to get in touch with Google to fix the issue and even after getting a case number from google I get radio silence. I am about to close my store as I don't even show up on any search in Google and can't even pay for adds because my merchant account is suspended.

Cashtankbudget
United States
Over 1 year using the app
Google LLC replied April 1, 2022

Hi there!

Paola here with Shopify! Thank you for taking the time to leave us your feedback. I completely understand how frustrating the Misrepresentation suspension is. Google does not share with us further details on why they have flagged an account due to Misrepresentation, although I truly wish they did. From our end, we can only provide you guidance based on our own experience. But at the end of the day, it's totally up for Google if they will lift the suspension or not.

With that being said, I will be reaching out to you through email shortly to offer all the guidance and support we can from Shopify's perspective. We want to ensure that you have the right tools for your business to succeed.

I look forward to chatting with you!

Paola | Shopify Support

September 13, 2022

I am a big Fan of GOOGLE. Now a days every person use google for searching his/her requirements. In India, google is lacking for business support but still the available services are good. Keep it up and keep improving.

Indian Petals
India
About 2 years using the app
Edited January 26, 2020

Thank you very much. Still trying it out and so far so good. After this step gets 100% completed....

Whats Up Depot
United States
About 1 month using the app
April 7, 2020

I use Google a lot! Matter a fact, I use Google all through the day for everything and now that it's on my store... Oh yeah!

Goliathsbigheart
United States
About 1 month using the app
June 29, 2022

I just started using Google shopping for my business but I must say this "Google has the best customer service ever". I have tried all the platforms and I choose Google for my business. They're always ready to help

Diamonygift
Italy
About 1 month using the app
April 1, 2020

App davvero molto chiare e semplice da usare.. spero in un buon risultato adesso anche per principianti

Mercuryshopping
Italy
Over 1 year using the app
April 17, 2020

Super easy to use and super helpful! i cant wait to see how much this improves my online store! Thank you

Corpus Christi Stamp Works
United States
About 1 month using the app