Reviews (9,099)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

November 8, 2019

ajudar a ter mais acesso na minha loja e vender mais pela internet, ajudar a encontrar o cliente certo

MV23
Brazil
About 1 month using the app
July 14, 2020

I can't see the products I synced from shopify in the google merchant center, and the system does not clearly indicate the reason.

casefyi
China
Over 1 year using the app
Google LLC replied August 4, 2020

Hey there!

Amy here from Shopify, sorry to hear of the trouble you have been having. I would be happy to have a look at this for you and see what needs to be done to get you up and running. I'm going to send you an email so we can take a look!

Amy l Shopify

March 13, 2023

We were also unable to install this app. It didn't provide any information except "[Store Name] refused to connect".

Eat Play Happy
United States
Over 1 year using the app
Google LLC replied March 14, 2023

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app, I'm sorry to hear that you ran into some challenges when attempting to install the Google channel. We want to make sure that you get the support you need regarding the issues you are facing with the Google Channel, so I'll be sending an email out to open up the lines of communication and assist where possible.

- Nate | Shopify

August 23, 2020

I used this app to help me set up the google merchant center and willing to see the positive result.

Happy Kitchenn
Saudi Arabia
About 1 month using the app
October 23, 2023

worst piece of SH**setup i have ever seen outdated instructions what a joke how embarrassing

BriteSideMarkets
United States
Over 1 year using the app
Google LLC replied October 25, 2023

Thank you for your review. We are sorry that the setup experience didn't meet your expectations. We have a team on standby available to help should you need it. You can contact them here: https://support.google.com/merchants/contact/shopify_3p_support_app

March 4, 2020

I liked how it worked. This could have been better with a live chat option. It is also simple to use.

GreenThingz
United States
About 1 month using the app
Edited March 12, 2019

Works great just wish I could make the Google shopping product id match my sku instead of that huge shopify id.

All the people with 1 star review really need to learn how to follow instructions. And email support was quick and friendly although I did solve my own issue as to why my feed was stuck in pedning which was in the merchant center feed section I didn't have shopping actions check marked

Deff Audio
United States
Over 1 year using the app
Edited November 10, 2020

don't make push to type something in this box, and i don't do nothing, i had just start create it mt

QUANTUM-nano
Türkiye
About 1 month using the app
June 16, 2020

Fairly easy to use. I will definitely tell my friends about this. Very easy to comprehend. Just perfect

Tracy's Baskets Of Passion & More
United States
Over 1 year using the app
April 9, 2023

this is worst app, I could not change some items in google merchants, such as color, gender, age, and I have to change it one by one in google merchants, it more than thousands items

beaufox hair
China
Over 1 year using the app
Google LLC replied April 11, 2023

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify