Reviews (8,856)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

October 22, 2020

Facile et rapide à utiliser. N'existe pas en version Française. Facile et rapide à utiliser. N'existe pas en version Français.

Masques-Airace
France
About 1 year using the app
July 21, 2020

helpt me alot thx ssdadsdasssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Ebdiff
Sweden
About 1 month using the app
September 14, 2020

It is great, you guys are doing an amazing job and u are taking care of yout potential customers with the highest level possible, simply awesome!

EaztPrime
Romania
About 1 month using the app
February 27, 2020

I like it I want my products to be added fast. Thanks. Google is always good..........................................

Star trendy products
United Kingdom
About 1 month using the app
Edited April 14, 2020

Really easy to roll out and start using. Three main critique points:
Uses weird ID's in feed and ecomm_prodid making it difficult to work in tandem with other tools and supplementary feeds.
Second is a general Shopify issue: Bulk editing is very ineffective!
Third: No control of when products are synced, and which fields. E.g Google Product Category is not synced and sunk hours into setting them!

NORDcraft
Denmark
Over 2 years using the app
Google LLC replied April 15, 2020

Hi there, thank you so much for your review today! My name is Jonathan and I'm a member of Shopify's Support team.

We really appreciate hearing from our merchants, as it helps us to continue working with our developers to improve the Google Shopping app.

There is a few points here to unpack, so I'm going to follow up with you directly via e-mail! Keep an eye out for that.

I will mention that we use specific Shopify Product IDs to help us clearly identify the product data that we're importing to the Google Merchant Center. This is important since we want to be able to easily identify what product data is from us and what product data is from a third-party feed.

As for the application failing to sync certain fields, this is certainly not what is expected! I'll speak to you more about this via e-mail and our next steps, but just know that all Google fields should be synced without a problem. I'm sorry that that error has affected you!

With that being said, I will be shooting you an e-mail later today with more information and next steps!

Talk soon,

Jonathan E. | Shopify Support Guru

November 1, 2021

Do what we did. Ditch the google app. Move to a paid app which integrates with Google shopping centre and get support from a proper app developer who can help solve your feed issues. Google wont help you.

Travfurler
United Kingdom
About 1 year using the app
Google LLC replied November 4, 2021

Hey! I'm going to send you an email to see exactly what happened, and see if we can get to the bottom of what's been going on here. Please keep an eye out for an email from me.

Cíara | Shopify Support

August 23, 2020

love GOOGLE!! Super safe and fun plus Helpful. I've been on google for years and have never had a dangerous encounter. Google does its best to maintain a safe and helpful environment

@tywonna_
United States
30 days using the app
October 26, 2020

always Good to have Google onboard as always great app great support has helped my site become more recognised keep up the great work google

BondedbyBud
United Kingdom
30 days using the app
August 27, 2020

amazing experince working on your app simple and easy to sync and awesome to deal with you guys
really happy tow roking with you

Albatross Deal
United Kingdom
30 days using the app
June 25, 2018

Don't use this app. It will submit the highest shipping cost (instead of the lowest) to Google. Your product will cost $25 and it will tell Google the shipping will be $75. Nobody will buy your product when they see you charge $75 for shipping.

Shopify really needs to get its act together on this one!

Buy A Bear
United States
About 1 year using the app