Reviews (8,856)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.
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Okay right outta the gate there's a problem. I just signed up and I had to verify myself 3 times yet the app keeps telling me I'm not verified. And now I can't even find it in my list of installed apps
Gnome Goods
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing verifying your account. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Jason | Shopify
love it very handy... easy to use ...no technical skills required... all happened in a jiffy... plus the ease of showing your products to your targeted country and audience... just awesome
love google... https://www.aliexpress.com/item/1005001530966551.html?spm=a2g0o.productlist.0.0.1e191019YFDLKY&algo_pvid=6a6d78b8-16e6-45ca-83a5-f4650534787c&algo_expid=6a6d78b8-16e6-45ca-83a5-f4650534787c-47&btsid=0bb0624016107769556492710e777b&ws_ab_test=searchweb0_0,searchweb201602_,searchweb201603_
I enjoyed the specific links. We did have some trouble because we have other accounts already set up and getting everything linked.
Have used for about 2 years and it was very easy to use. But recently (January 2022) this has not been syncing my GTIN's and I get a warning on my Shopify dashboard that most, if not all of my products, have a publishing error on Google due to missing GTIN. All of the applicable products have the correct GTIN entered in the GTIN field.
Hey there,
Adil here from Shopify. Thank you for providing that feedback. I'm sorry to hear of the product issues, specifically with GTINs, that you are facing on the Google channel. We do want to make sure that the channel is working as expected for you so I'm going to look into this and follow up with you in an email to see what I can do to resolve this.
Adil | Shopify
This app has never worked properly and i end up with a misrepresentation violation from google which suspends my account. Its quite frustrating as google never actually tells you what you have done wrong
Hi there!
Paola here from Shopify. I understand how frustrating it is to not know why your account was suspended due to Misrepresentation. Google does not share with us at Shopify why an account was suspended. Our app only reflects their decision. With that being said, I'm happy to share with some suggestions based on our experience. I will be following up with you through email shortly.
I look forward to chatting with you!
Paola | Shopify
I wish Google would work with independent distributors. Google isn't very user friendly with Shopify online stores who are distributors of products. These products have a logo and the company requires the logo to be a part of the picture. Google doesn't support pictures with logos, and therefore a lot of my products are advertised.
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. You are correct that one of Google's requirements is to have images that are free from logos or watermarks. You can learn more about this policy here: https://bit.ly/3f9mtvb. While Shopify does not have any control over these policies, I am going to follow up with you via email to see if there is any way I can support you further.
Charlotte | Shopify
Very easy to use and by far an essential tool in increasing brand awareness. Ralph Turchiano CEO AlchePharma
May take a bit to get around on with the set up but is pretty straight forward. after that is smooth sail.
Awesome, great experience, fast service, easy to do, very educational would highly recommend must try