Reviews (9,101)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

July 29, 2020

The links between some of my products and Google are not working. I've been making changes to see if they will be approved. It's not that easy to connect the products.

Alicia Dakteris - Handmade Genuine Leather Handbags
United States
Almost 2 years using the app
October 22, 2020

need sometime to learn. wish we have some videos available to watch and learn faster. But i think this is totally worth it.

mitrke
United States
28 days using the app
December 5, 2019

Easy to install. Straightforward configuration requirements necessary for proper online commerce. Haven't scoped out the functionality yet as I am still prepping for setup of the website

Just Stuff I Sell
United States
28 days using the app
Edited June 1, 2022

I have been using this app for nearly three years. There has recently, not sure how recent, been an update to the Google Shopping app that has changed to bulk editor. This change has not only increased the time to make bulk changes with an infinite scroll, but also while loosing some flexibility in the interface. Additionally, I noticed that a lot of my product attributes have been automatically changed without my consent. All of my apparel now says "infant" and all the genders on my clothing were switched to "Male". What a terrible experience. I will now spend hours correcting all this data. In addition to hours more spending on adding new items. Stop the infinite scrolling, bring back the page numbers for starters. It is too much data to compute with larger catalogs. Update on 6/1: This has been awful. The Shopify team reached out to me after my review, and after I spent over 24 hours of continuous work on my Google Merchant Center fields, to state they "fixed" the problems with the attributes shifting from Adult to Infant, and the Genders switching to Male. Their "fix" reverted all of my hard work back to its broken state of Male and Infant. I spent HOURS of my life changing them back to the right age group and genders. This has been terrible. Since I have highlighted this issue, their support staff has not responded to any of my follow-up. It's like they made my life more difficult and just forget about my business. Which has had an impact on sales due to this problem.

Plain Clothing Store
United States
About 2 years using the app
February 24, 2020

I used this app to help me advertise my business. I wish it would say I completed setting it up though.

Texsos Trade
United States
About 1 year using the app
March 18, 2021

Just learning, but finding the app easy to use. Looking forward to launching JoLiMarketing.com very soon!

JoLi Marketing
United States
28 days using the app
February 24, 2021

Fast uploads! The upload picture function is fast and easy to use. The overall setup is easy to use and edit, it went smoothly.

Lowe Graphics
United States
Almost 2 years using the app
Google LLC replied February 26, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is truly appreciated. I'm so happy to hear that the set up went smoothly for you. I'm going to take a look into your store and follow up with you in an email to can see if I can help in any way.

Robyn | Shopify

November 17, 2019

I’m just starting to use, so far looks good.
Hope this help to group my businesses and be able to increase traffic.

Bestbluewave
United States
28 days using the app
March 15, 2023

I need help to see my store in Google. every time I click to open the sales chanel it says ERROR PAGE NOT FOUND

O-Yes
Canada
About 1 year using the app
Google LLC replied March 16, 2023

Hey there,
Jason here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. The issue you are describing should now be resolved, but I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Jason | Shopify

November 18, 2019

I've only just started, so I'm not savvy on its use right now. Check back with me later and I'll be happy to review it more.

KreativeTee & More Store
United States
Almost 2 years using the app
Google LLC replied November 21, 2019

Hey there! Thanks for taking the time to leave us a review. I'm excited to hear that you are getting started with Google shopping. I'll follow up with you via email with some handy resources, and also to start a line of communication in case you need any help along the way!

Amy - Shopify Support