Reviews (8,856)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

August 8, 2023

EXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENTEXCELENT

Crafted Byu
Australia
25 days using the app
September 16, 2022

Super helpful channel but it's too complicated and sometimes hard to handle. Some technical support staff never return to your emails!

Pharaoh Marble Furniture
Australia
About 1 year using the app
March 2, 2020

NO ME DEJA PUBLICAR NADA. SE HA BLOQUEADO LA FUNCION Y NO ME DEJA HACER NADA. NO SE COMO ARREGLARLO.

Boutique Magdalena Abaga
Spain
Almost 2 years using the app
Edited April 29, 2022

HORRIBLE!! The customer service on this app is terrible. I received 20 plus messages. Store connected, store suspended, store connected again, someone claimed your URL (it was ME)... Just horrible. Shopify needs to get with Google to correct this. I have been dealing with this for two weeks. Every SINGLE day I get a different message from them. Accepted...Suspended...Misrepresentation...claim website. The cycle continues. Shopify just tells you to contact Google. This is an APP issue

Pear Tree Hill
United States
About 1 year using the app
Google LLC replied April 28, 2022

Hey there,

Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.

Thomas | Shopify

July 19, 2019

So far so good, the app does what it's supposed to do although it required understanding a bit of detail from Google's [policy] side of things and then set up each product individually with various properties (not automatic in my experience). Wonder if the app will also work with ~ Actions?

Bella Bohemian
United States
About 1 year using the app
August 13, 2019

I will say it does its job of submitting products to google merchant centre.... however, that is as far as I can say as for how good the app is.

Easy to filter through google shopping fields? No. One at a time or not at all.
Easy to find your products based on the google shopping ID? No.
Download a .csv or excel file of the google shopping feed, and reimport to update the google shopping fields? No.

These are all simple, and obvious tasks, and without the ability to carry these out it is extremely difficult for high-number-of-products stores like ours!

MSG Bike Gear
United Kingdom
About 1 year using the app
Google LLC replied August 21, 2019

Thank you for sharing this feedback with us! We appreciate hearing about how we could work to improve the options in apps like Google Shopping.

I'd like to take this to our development team, as well as chat further to discuss any other details you have to share about your experience. I’ve reached out to you via email, hope to hear from you soon! -Lizzy, Shopify Support

April 14, 2020

muy funcional poder tenerlo integrado en nuestro site recomiendo 100%%%
no lo dejeis sin instalar.

Doomyn
Spain
25 days using the app
November 10, 2022

Google really makes it difficult to post items on their platform. I have spent countless hours trying to figure out why NONE of my merchandise is approved to list on their platform. I have specifically asked them hat needs to be done, no one has an answer they just keep sending me the same messages over and over with no assistance or instructions even AFTER I emailed them asking for help. This is a joke!!! They are either suspending my account or not approving anything I upload. I hate it!!!

kenyaskustoms
United States
About 1 year using the app
Google LLC replied November 15, 2022

Hi there,

Thank you for your feedback about the Google channel. My name is William with Shopify support and I'll reach out to you directly to review your account and see what we can do to assist you in getting these products approved by Google. Please watch out for my upcoming email.

William | Marketplaces Support Specialist
Shopify

November 6, 2019

First time user. I dont have anything to review at this time. Once everthing is setup and running I will be sure ro leave a detailed review.

OverDue Athletics
United States
25 days using the app
October 4, 2020

very easy to set up and I hope covert greater with google. I need a trustful platform where I sell my products

LittleZoy
India
25 days using the app