Reviews (9,101)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

November 15, 2020

This app is very helpful and walked me through the entire setup process to list my products in google searches.

TraderMo
United States
28 days using the app
August 3, 2020

I used this app to help track and boost sales with my Shopify store. After taking the Google Ads CErtification course I look forward to the results

Xandito
South Africa
28 days using the app
January 22, 2020

Useless app, as stated by countless others. Doesn't do a single thing for "active campaigns", other than let them sit idle.

Might As Weld
United States
About 1 year using the app
Google LLC replied January 23, 2020

Hi there, my name is John and I am member of Shopify's support team!

Thanks for your feedback on your active campaign, just to let you know that it takes 15 days for Google to Optimise the promotional Ads as Google tests out the best way to promote your product's across Google Ad Network when you start a Smart Shopping Campaign and 30 days to be fully optimised. The longer a Google Shopping Smart Campaign is running the better results you should have overtime.

I am going to follow up with you via e-mail to to discuss the overall experience you've had thus far and help with any errors or issues you are having. Please be sure to check both your inbox and your junk mail for the e-mail!

Talk soon,

John - Shopify Support

September 30, 2023

The app is terrible for those who have products with multiple variations. I have products that have 40 variations (considering color and size), as they are clothing items. It doesn't recognize either color or size in the variations and limits the display on Google. Moreover, the useful feature that allowed mapping what was size and color has disappeared.

I can't believe that two major companies like Google and Shopify, leaders in their respective sectors, could have such a poor integration. Many other platforms, even smaller and local ones, have a better integration.

Acausto
Brazil
About 1 year using the app
Google LLC replied October 3, 2023

Hello and thank you for your feedback. We are sorry to hear that you have had a frustrating experience with the app. Color and Size are editable within the Shopify product page in the "Variants" section. You can also add new variants there.

Additionally, we are excited about some forthcoming features launching soon that will make it easy for you to edit products and variants from within the app. Please stay tuned for those.

We value the feedback and will definitely pass it on to the relevant product teams both at Google and Shopify. Thank you again.

November 27, 2020

Everything worked as expected although it takes a couple tries to get it right I need 100 characters so now I have that

DryDrone Waterproofing and Environmental Protection
United States
About 1 year using the app
January 17, 2020

Only used it once

Regenecare
Colombia
About 1 year using the app
November 17, 2020

Works really easy, everything works just like an iphone app, you have to fill in certain info like normal and you can start!

Felero.de
Netherlands
27 days using the app
January 14, 2020

Easy to use. Not sure what I did really but it resolved the issue. I spoke to the rep and the next thing I knew and problem was resolved. Thank you.

Fine Furniture Purchasing Exchange Group, Inc.
United States
About 1 year using the app
September 16, 2023

Muy util

Emmanuel Store
Argentina
27 days using the app
Edited January 8, 2019

My products all failed review on the google side, yet app still shows them pending. No information as to why the upload was rejected but my Google Merchant Center account was suspended after using. Reached out to Shopify customer support and they did not seem to know why. Google told me the store was missing refund policies which show on checkout, but that doesn't seem to be where google wants them. I've gotten FBA, EBay, Facebook all working this thing is a hot mess.

Ella Sabe
United States
About 1 year using the app