Reviews (8,856)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.
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Sad to say this app is no longer user friendly. Even with all the errors I was able to at one point fix these errors quite easily. But not anymore. So I have just given up. Not going to hire anyone either. With everything small business owners have to deal with financially it seems like things are getting harder and more expensive for us for no good reason. Shame.
Hi there,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.
Ashley | Shopify Support Specialist
One word: Misrepresentation.
It's pretty much impossible to run a POD company now with Google. It's disgusting how much money I've spent on Google Ads over the years and yet not a single person from Google could help me with my account suspension. We dob't scam people, we're a legitimate business. This has been going on for a year now and destroying people's main source of income. They need to get rid of this.
Hi there,
Thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
This app worked with one store but it is not working with another store. I'm trying to select Pakistan in the drop-down but for some unknown reasons, there is no option.
It would be great if someone can get on a call with me and help me to solve this weird issue.
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing selecting your target country. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Jason | Shopify
The app worked for the first campaign I created in May 2019. For some reason it started giving errors so I removed the old campaign and created a new one however the new campaign in ads account keeps saying it's misconfigured and missing conversion tracking. As per shopify if I'm using this app it automatically has the conversions setup but it's not happening. Also not to mention there is 0 support from Shopify and Google. Planning to move to some paid apps where I can get quality support!!
Hey there,
Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up your second attempt at the campaigns. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.
Chelsea l Shopify
La maggior parte dei prodotti non viene approvata per errori con il GTIN (che invece è presente). Davvero pessima
Super easy to setup and looks very promising and simple to manage! I'm really looking forward to seeing the results from our first campaign.
Very very sad that you cant use this application in Europe!
I installed and used this app very easy to use and set up AAAAAAAAAAA++ Best app on web! Will continue to use
procuro aplicativos automatizados, onde é detectada ofertas de mercado e é direcionado aos consumidores correto pelo melhor custo beneficio
I'm running online grocery store, I guess it only works with t-shirt businesses. My account got suspended. Not sure why!
Hi,
I'm Cíara from the Shopify Apps team, thanks for leaving a review on the app, we always want to hear how our merchants feel.
When it comes to your account being suspended, that happens directly from Google. I'm going to follow up with you via email on this, so we can get the account unsuspended and get Google Shopping working for you.
Check your email in the next little while, and we'll get it fixed.
Cíara N | Shopify Support