Reviews (8,856)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

July 30, 2023

Youtube da kullanıcı sayısı ve izlenme sayısı ile yeni bir işletmenin feed yapamayacağı bir uygulamanın hiç kimseye faydası olmayacağını düşünüyorum. böyle olunca da ücretli uygulamalara yönleniyorsunuz.

D'Monties Mobilya
Türkiye
6 months using the app
Google LLC replied July 31, 2023

Hi there! We are sorry to hear the Google & YouTube app has not lived up to your expectations so far. We have noted your feedback and will share it with the relevant teams. If there is anything we can do to help turn this around for you, our support team is standing by should you need any assistance. https://support.google.com/merchants/contact/shopify_3p_support_app

February 21, 2020

yo uso google shopping para sincronizar los productos de mi tienda con google para que tengan un mayor alcance

Cisne Negro Moda
Spain
6 months using the app
April 8, 2020

So far so good.Quick to set up ..but only after going over all the apps that utilise this one .. bit of a slow process .

Britannia Elite supplies
United Kingdom
13 days using the app
February 7, 2021

Didn't even give an option to include only the first 150 characters for title limit. This app now wants me to edit thousands of product titles manually and set them at 150 characters. Worthless.

OzDealerAU
India
6 months using the app
Google LLC replied February 9, 2021

Hey there, Spencer here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you share your feedback with our developers in more detail. Spencer l Shopify

July 10, 2020

Simply does not work. Products do not meet requirements in one section, do in another. Nonsensical.

Life Is Fun
United Kingdom
6 months using the app
Google LLC replied August 3, 2020

Hey there!

Amy here from Shopify, I'm really sorry to hear of the troubles you are having. I'm going to send you an email so that I can have a look at this with you, and help you get the Google Shopping Channel up and running. Also keep in mind, anytime you need assistance from us, just click on the "get support" button in the top right corner of the channel. This will send a ticket right to our support team!

Amy l Shopify

April 3, 2020

I like this app. I like the step by step instructions. It is very easy to use for my coffee business.

Malcolm Dubois
United States
13 days using the app
November 6, 2019

Configuring was easy but testing its effectiveness is still due. Hope Google stands as it has always.

StyleSutraa
India
6 months using the app
November 12, 2019

It's a good app. I would recommend it to others. It allows potential customers to find your products much easier.

Amazing Deals 365
United States
6 months using the app
Edited January 22, 2020

I used this App to set up my campaign and so far so good. I had few challenges setting it up but Support was quick and very helpful. Thank you.

New Chapter Bookstore
South Africa
12 days using the app
Edited June 28, 2020

My Merchant Center Account got suspended due to violation of ad policy. Google did not indicate what issue it really is. This is not Shopify's problem though but I do not see any support to avoid that happen. I do tick check list each by each.
Also the prices on the same product page can not be sync well with Google channel. Google can only detect one price in one product page otherwise an error shows up. For example, I offer 3 kinds of soup trays in one page with different prices. Sorry, google does not recognise it.

Moonbath Ark
United Kingdom
6 months using the app
Google LLC replied August 3, 2020

Hey there!

Amy here from Shopify, sorry to hear of the struggles you have been facing. I would love to be able to help you out with this and see what needs to be done so you can get up and running. Google Shopping can be such an amazing tool for your business! I'm going to send you an email so we can open up the lines of communication.

Amy l Shopify