Reviews (8,128)

Overall rating
4.5
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly setup, noting its value in boosting sales and expanding audience reach. They commend its consolidation of Google-related products, automatic product updates, and insightful tracking capabilities. The direct store embedding in YouTube is seen as a beneficial feature. Merchants report increased sales traffic after a month of use and recommend the app for its problem-solving abilities. Constant updates and improvements are also appreciated, reflecting a commitment to an excellent user experience.

June 30, 2023

amazing to gain sales, must part of shopify app channel thanks google for amazing app to get is done all in one

chisko.it
Italy
11 months using the app
January 16, 2024

Entusiasmante in quanto: Facile da usare, molto ben strutturata con valide e apprezzate metriche e valori in percentuale, davvero da consigliare molto l' Acquisto.

alessandrocerra
Italy
About 1 month using the app
September 27, 2023

Avoid it if you can, or at least make it your last priority. I wish I tried to manually set myself up on google rather than use this tool.

Is currently the slowest 3rd party app on my site, will not work out of the box (and may do 'weird' things like add multiple pixels and then connect to the wrong one), and there is 0 support (no contact for months, once I had an employee invite me to a meeting and then not show up) for when your account inevitably gets flagged by some faulty automation.

MOMO
United States
11 months using the app
Google LLC replied October 3, 2023

Hello there and thank you for the review. We are sorry to hear your experience has been less than stellar. We do have a dedicated Shopify support team on standby and they can be contact here: https://support.google.com/merchants/contact/shopify_3p_support_app

They will be able to resolve open questions you may have or in the case that you do find a bug, they have the resources to escalate internally. Thank you again for the feedback - we will pass it along to the relevant teams.

December 8, 2023

As always things built by google are great.

Lost Tag
United States
About 2 months using the app
June 18, 2024

excelente

Vital Activz
Colombia
About 16 hours using the app
July 10, 2023

very good, I really liked it because it's easy to use and very dynamic, now it's time to run the campaigns. thanks guys

Zarkun Express
United States
9 months using the app
February 15, 2024

Good

DARDGO PHARMA PRIVATE LIMITED
India
9 days using the app
December 22, 2023

Absolutely amazing to work with!

R Land Candles
United States
About 1 year using the app
November 7, 2023

really disappointed with this platform, I advise anyone who is considering advertising to think carefully before choosing this Google, today I am telling you my experience, I paid more than $700 in nothing sometimes they spend 60$ in 30 seconds and I have never had customer service, instead I contact them they respond to me after 5 days to say we can do nothing for you, I don't know if this service is the same everywhere in the world or well only in Morocco in Africa! this is the app.
in addition they say that you are looking for a $250 bonus, I got nothing, I have been in e-commerce for 4 years I tried several advertising platforms and today I tell you that Google is the most zero in terms of customer service in terms of cost of expenditure, and performance, lies...

Atlaswoolrugs
Morocco
7 months using the app
March 9, 2024

Werkt goed, ik ben er blij mee!

Mevrouw Kraai
Netherlands
Over 1 year using the app