Reviews (8,856)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.
Refine
-
By rating
Very helpful enjoyable experience and very very easy to setup up, was a quick and painless experience
i wish i could say something good about this app and the support i have received so far. the list is so long. despite authentic google channel it doesnt give any access to the feed. for which i have to use other apps and their charges are too high. its a real shame. i have 130k items which are suffering since the time i have started the store. datafeed items app are too high. i have 2 stores and both are suffering.
Hi there,
My name is William from Shopify support. Thank you so much for the feedback about our app as it helps us improve the channel moving forwards. I'll reach out to you in an email so we can discuss the challenges you are facing with the feed and elaborate on the suggestions you may have for us.
William | Shopify
If I had the same issue with always has. It doesn't care! And then you contact Shopify and they tell you that is Google's problem and Google tells you to something else it doesn't get back to you at all! it is confusing you to say everything went through fine and that I'm approved to start running ads and everything and then the very next day everything's disapproved again like what do they want from us!? We are businesses trying to make money and advertise and earn a living..... Keep saying misrepresentation and then when you fix that it says something else it's never ending laundry list it doesn't work!
Thank you for sharing your feedback and that definitely doesn't sound like the ideal situation. When it comes to Google Merchant Center account approvals, this is something determined directly by Google that Shopify does not have any control over. I would be more than happy to share other ways you can contact Google to appeal their decision. I will be in touch by email shortly to provide further details. - Anna, Shopify Support
Shopify is good platform and very easy to work with! I would recommend it to other shoppers who want the online store.
everything look good until now easy installation and fast start
This app is acting up within the choppily platform. Still trying to understand it let alone get into the actual app LOL it won't let me
Hey there! Thanks for leaving us a review.
My name is Jonathan and I'm a member of Shopify's support team! I'm sorry to hear you're having some trouble accessing and getting started with the Google Shopping app. That's frustrating!
If it's okay with you I'm going to shoot you a quick e-mail and get a little bit more information about what's going on on your end and see how we can resolve it. Look out for that message!
Talk soon,
Jonathan E. | Shopify Support Guru
I would definitely recommend Google and YouTube. I have an online business that is critical for people to find my products from people searching via their web browsers. Initially I had issues with getting my art approved for the search results but the help centre recognised my concerns and walked me through identifying the problem. Very, very happy.
Steve Riley
VRMedia Decor
DONT DO IT! Does not work + TEMPORARILY CRASHED OUR SITE WHEN UNINSTALLING. You would think that a Shopify app would be vetted right? Really if you are going to put your name on something you should make sure it works,
Thank you for sharing feedback on the Google Shopping! I'm very sorry to hear about your difficulties with the app and impact on your store. We're always looking to improve our apps so I'd like to look into this further for you. I’ve sent out to an email to you and hope to hear from you soon. - JP, Shopify Support
I love this website, because it is very beginner friendly. But it could be a little more in detail.
Takes some time getting the product errors worked out but it is a good app
Glad to hear you got those issues worked out and the app up and running. Thanks for the feedback!