Reviews (8,856)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

November 13, 2022

Not working at all, after following all the instructions and guides still got incorrect errors showing up

ZoobaPets
Egypt
4 months using the app
Google LLC replied November 16, 2022

Hi there,

Mario here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions and product rejections, I'll be sending an email out to you shortly with information that can help.

Mario | Shopify

April 14, 2019

Very great app, It has left me with only positive feelings about it. I honestly recommend this app.

East Peak
Australia
8 days using the app
Edited January 18, 2020

I used this app to help me build my business online and attract people to visit my online site. It will be easier for me to market using google app.

JoNice Clothing Boutique and shops
United States
4 months using the app
December 17, 2020

Looks easy and handy so far. waiting for the outcome on sales. I believe google will help me to increase my sales.

bluyray
India
4 months using the app
June 5, 2020

I used this app to set my online business. Everythinng beautiful and good prices to shop during this hard times.

Jacqueline Flores
United States
4 months using the app
July 7, 2022

I installed Google channel and it automated a Smart Shopping campaign for me and it was working beautifully for about two weeks, but then Google Ads Manager prompted me to upgrade my campaign to Performance Max, indicating that ALL Smart Shopping campaigns would be switched to PM in July and that I should do it early to reap greater results sooner. So, as there was not an option to do this in the Google sales channel, I did it directly in Google Ads manager. Now, the old Smart Shopping campaign was disabled and the new PM is not getting as many sales. And, both Google Merchant Center and Ads Manager appear to have completely disconnected from Shopify. Conversions, budget, cost not updating in Shopify at all. When I go to the Merchant center, it tells me the I should connect Shopify's Google channel to advertise, but I'm already advertising! I'm concerned that my conversions are being missed, and that when I update or create new products in Shopify they will no longer sync automatically with Merchant Center or Ads but I have searched high and low for tutorials on how to fix this problem, as it's new. If google is forcing all Smart Shopping campaigns to switch over to PM, then surely this is going to be a big problem for everyone using Google Channel? PLEASE HELP! Thank you.

Vintage Green Review
United States
7 months using the app
Google LLC replied July 12, 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to share your review. Your feedback is extremely important to us. I'm sorry to hear that you've run into issues with Google wanting you to upgrade your Smart Shopping campaigns outside of Shopify. I'm going to look into this further and follow up with you in an email to open up the lines of communication and offer you further support.

Vance | Shopify

May 12, 2020

The app was very user friendly not a lot of loops to jump through to modify or use. So if you’re looking to expand using this app you can and will

Wright2bdazzled
United States
4 months using the app
April 6, 2020

I use Google Shopping for my Online retail store. Google Shopping helps me reach customers in different geographical areas.

Kinetic Motion Ltd.
Canada
4 months using the app
April 6, 2021

The app set up is quick, you dont have to go through a number of steps. However, one has to fulfill all the requirements for google Merchant center. The app is easy to use and us user friendly.

Wowsy Shop
United Kingdom
4 months using the app
October 26, 2019

To soon to say. I've just started my online store and will need time to determine which advertising and selling avenues are best.

RiverMarq Tees and Things
United States
4 months using the app