Reviews (8,856)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.
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The bulk editor is not my favorite. Explanations to fix issues (e.g. gitn or mpn or brand) are not straightforward.
Hi there, my name is Jonathan and I'm a member of Shopify's support team.
Thank you so much for leaving this feedback! We really appreciate it and it helps us to continue developing the Google Shopping app.
I would be happy to provide some clarity on the GTIN or MPN errors you're receiving. I'm going to shoot you a personal e-mail and you can follow up with me sharing those errors.
Talk soon,
Jonathan E. | Shopify Support Guru
Really easy to install, no problems at all ! Shopify suggested to install this app, I reviewed the comments and I was done !
Pretty useless. Doesn't seem to ever verify anything. Products have been waiting for more than a month to be verified, the Google account never gets verified either - and thousands of products can't be removed from the que unless you go through them one by one....
Thank you for sharing your feedback, we truly value your opinion and appreciate you taking the time to share it with us here so that we can make any necessary improvements.
I’ve followed up with you via email so that we can discuss this further and I can then share your feedback to our development team. Hope to hear from you soon! - Emma, Shopify Support
i looks good. im going to try it now and see if it works, but the process of completing the steps was easy enough. i would like to know where to see the products being showned
Once I figured out what I was doing wrong it's been good. I still have some fine tuning to do but looking forward to positive results
The most pathetic app by Shopify!
I used the earlier app and it worked like a charm, the new google shopping app is pathetic! PLesae someone take charge and rectify it.
The products are synched with merchant centre, but the app doesn't update it. GTIN and images are perfect, but google cant find it, don't know how to Contact. Please someone with knowledge can get in touch to help?
Thank you for sharing this feedback. I'm sorry to hear about the issues you've experienced with using the Google Shopping app and syncing your products. I would really like to speak with you about this to help troubleshoot this situation from our end, so I'm going to reach out to you via email. Please keep an eye on your inbox for this email and reply directly to me there so that I can assist further. Looking forward to hearing back from you! - Rae, Shopify Support
Quick and easy setup. Shopify transfers all information quickly. Free listing seems good. Hope it works and steers traffic to our site.
Great App, but could be more simple for products to be connected. My products havent been published yet.
I have not had any computer training and have found the terminology difficult to work out. I'm getting there so will be looking forward to having a functioning shop.
Hey there!
Charlotte here from Shopify Support. I would be happy to follow up with you and help you through any errors that you are experiencing. I will send you an email so that we can chat further! Also keep in mind, anytime you need support, you can click on the "Get Support" button in the top right corner of the Google Channel. This will send your request/question directly to our support team.
Charlotte | Shopify
We sell digital blueprints on Shopify and want to have our store connected to YouTube so we can advertise our products under our videos. After spending at least 40 hrs trying to make this possible using the google channel we found that google doesn't support digital products, even though they have categories for it. This problem needs to be addressed by Shopify or google!
Hello,
Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify