Reviews (8,856)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

December 25, 2019

Oh I like Google shopping as it provides items that we can order and have them shipped over to our address. But the thing is it'll help if Google shopping shipping is available to Nauru Post office

E&E one stop shop
Australia
4 months using the app
Google LLC replied December 25, 2019

Hi there, my name is John and I am a member of Shopify's support team!

I am glad to hear that you're giving the Google Shopping app a try! It's a fantastic way to market your business and grow your customer-base.

I am going to shoot an e-mail your way to make sure you're finding your way through the set-up process okay, so be sure to check your inbox (or junk mail!) for that.

John, Shopify Support

March 11, 2020

Very helpful app to get the word out about an online business. Google shopping is one of the best online experiences everyone should get to be apart of.

Gaming-Odyssey
United States
5 days using the app
February 1, 2019

Google Shopping new version worse than the old version.
PLEASE ACTIVATE AGAIN GOOGLE SHOPPING (OLD VERSION) AGAIN!!!!

Casetilo
United States
3 months using the app
Google LLC replied June 6, 2019

Thanks for taking the time to share this feedback about the Google Shopping app! Unfortunately, it is not possible to go back to the old Google Shopping app but I would like to work with you to see if there is anything we can assist with on the new one!

I followed up with you via email so we can dig into this further. We’re always working to improve the way our app works, and I will share this feedback with our development team. I look forward to hearing back from you!

- Alex, Shopify Support

October 22, 2022

This app will definitely help sell my products. I am still learning how shopify works. Google is the search engine and hope my products will sale as a result of using this app.

CITY MARKET
United States
3 months using the app
Edited April 1, 2020

NO se como funcionara ,pero parece que tiene buena pintan no puedo decir nada mas,cuando la pruebe .

peluditos.tiernos.com
Spain
3 months using the app
November 15, 2019

goodddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

J U L A
Thailand
3 months using the app
Google LLC replied November 19, 2019

Thank you for your review here! I'm happy to hear you think this app is good!

However I still wanted to touch base as I noticed you had marked the app as one star. I've sent an email so that we can continue to chat if you had an issues or concerns with the app that I could help out with! -Lizzy, Shopify Support

May 3, 2021

I am still having issues connecting my website with Google, and I hope someone from tech support reaches back out to me!!

UnPreserved Suburban Farmstead
United States
3 months using the app
Google LLC replied May 7, 2021

Hi there! Thanks for taking the time to leave your feedback. I've sent you an email so that we can help you get your website connected and the app up and running. Hope to hear from you soon! - Jake, Shopify Support Specialist

August 9, 2020

I like how easy it was with the step by step directions. I couldn't have asked for easier directions or setup.

Georgia Daisy Boutique
United States
5 days using the app
November 26, 2019

Why can't remove and recreate, it can't unpause or remove anymore when it pause???? Sometimes it can't work for me!

Whale Printing
China
2 months using the app
Google LLC replied November 26, 2019

Hey there! Amy here from Shopify Support. Thanks so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you are facing. If your ad is paused, you should be able to unpause or delete it from the campaigns section in Shopify Marketing. You should see "resume activity" at the top of the page and "delete activity" at the bottom.

I'm going to send you an email to open up the line of communication and send you some screenshots so we can get this sorted out!

Amy - Shopify Support

February 7, 2018

Disapointed :( :( All setup info and tips are made for the previous version of this app which also seemed more user friendly and up-to-date than this hagwash.. Seems like a scrappy beta version at best with very limited controls etc. etc. I see im not the only one with this issue... Hope you guys will read your reviews and fix asap (hint you are losing money from lost transactions fee's aswell).

Bryllupsgrossisten
Norway
2 months using the app