Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

Edited December 1, 2019

i really enjoy it,
almost all my customers locate my store through google.
i rate google shopping 18 percent

Eli-ellas
Spain
5 months using the app
Google LLC replied December 2, 2019

Hi there! My name is Jonathan, I am a member of Shopify's Support Team.

Thank you for leaving us a review. I am glad to hear that you're enjoying the Google Shopping App - that's great! I am going to follow up with you via e-mail to see if there's anything we can help with to make your experience with the Google Shopping App even better.

I hope to hear back from you soon,

Jonathan - Shopify Support Team

June 16, 2020

Brand new to this so I hope it helps my small business to grow and a step closer to my dream retirement store

Dawns Beads Designs
United States
6 days using the app
Edited December 24, 2020

I use this app to help expand my business reach & awareness of my brand. I highly recommend this app

RJ holder and shapewear
United States
3 months using the app
March 9, 2020

easy to setup, just one simple step. Glad it was not to many steps and not difficult at all to set up

CoriLovesStore
United States
6 days using the app
February 8, 2019

I never got this to work properly. Data is pulled with wrong information causing Google do disapprove all of my products. Waste of time.

Funky Moose Records
Canada
3 months using the app
Google LLC replied June 6, 2019

Hi there, thank you for providing us with feedback on Google Shopping! I have sent along an email to collect more of your feedback or in case you needed any further assistance on this. - JP, Shopify Support

June 23, 2018

not working in india, it says it must use USD as selling currency, otherwise it will not work

Mobileart In
India
3 months using the app
August 26, 2023

There are some problems with it. All of my products are set up the same way, but it refused to put a whole collection on the website. Requiring an ISBN, even though these are all custom products I have made. They were things like journals, and it required me to select an age group. Journals are for all ages. Outside of some minor annoyances, it's pretty good.

Also, the only other complaint is GA4 sucks it takes 48 hours for a claimed website to show up as a claimed website. This is something that should either be stated to people, or the claimed website should be acknowledged by your system immediately. The only notice GA$ gives you is that there will be no analytics for up to 48 hours. That mentions nothing about the claimed websites.

Blooming Lotus Awareness
United States
3 months using the app
April 3, 2021

The google channel made me better understand what I was doing because it explained more and kind of gave me a deeper understanding on how the ads work and just how the whole process works and where it takes place. It also offers deals so at least if your spending all of your time and money into this thing it offers a credit back so you can keep going. Would recommend!

Brian'sProducts
United States
3 months using the app
Edited March 29, 2022

Wir hatten die App am Anfang direkt installiert und es dauerte keine 2 Tage, dass Google unseren Werbeaccount und Merchant sperrte. Nach langem hin und her schreiben, sieht auch Google den Fehler in dieser App, da einige Angabe falsch oder gar nicht übertragen worden sind. Die Sperrung erfolgt durch einen Algorithmus, so dass die Google Mitarbeiter auch nichts tun können. Für uns ist das ein großes Problem und wird wahrscheinlich dazu führen müssen, die Übernahme des Schadens klären zu lassen. Eine Anfrage an Shopify blieb unbeantwortet, was ich als Dienstleister ehrlich gesagt unwürdig finde. Ich kann nur warnen, diese App in den Store zu installieren.

7TEA®
Germany
3 months using the app
January 28, 2020

Nice app, good interface, easy to use, a lot choices to choose from, fast shipping too. highly recommended

Royaleum
Singapore
6 days using the app