Reviews (8,856)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.
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My google account always log out after some time so all product become unavailable on the google channel. Great channel for us to sell but the app have some serious issues. I would like some help here if possible.
Hi there,
Jordan here from Shopify. Thank you so much for sharing your experience with us, your feedback is incredibly valuable.
I would love to better understand your concerns with the Google Channel app and will send a follow up email where we can discuss this further.
Jordan | Shopify
Updated after Nidhi’s response: anyone with a most basic understanding of google shopping ads and merchant center would know that the suggestion to “customize your campaign any further than this, this can be done directly from your Google Ad's account.” is completely inaccurate when trying to address the issue that has been raised. Yet again, Shopify support just keep spouting their “we’d love to help” stock responses while in reality having no clue about these bugs and errors and having no other suggestions than pay for an app or “it’s not us”.
******
Don't use this app if you want to sell internationally and you ship to countries other than your own. Apparently, it is not possible for an international platform like Shopify to create a simple integration and add in additional country codes. If you use your feed through Google Merchant Center and you want to create ads (shopping or otherwise) using your product data, you can't because Shopify didn't think of that. Completely useless.
Hi there, Nidhi here from Shopify support!
Thank you for taking the time to share your feedback with us. I can understand your frustration with this and it is through feedback like this that we are able to work towards future app improvements.
The Google Shopping app lets you target the country your Shopify store's currency is set to, and if you wish to customize your campaign any further than this, this can be done directly from your Google Ad's account.
I'd love to get in touch to offer any assistance and share your feedback with our developer's. I will be following up via email, if you could keep your eyes peeled for an email in both your junk and spam folders that would be awesome!
I look forward to talking with you,
Nidhi - Shopify Support
I'm not done trying it out all of it yet however setting it up was rather easy. At the moment, I'm satisfied with it.
Very easy to authenticate, configure and set up. No sales yet, but that will hopefully change in a few days.
Good app. Easy integration with google. Hope it helps in marketing on google ads. Easy to install and work.
The setup was very easy. We'll know if everything works when I check google shopping for my products.
Not yet fully used but looks promising... however I have one suggestion if the products are not approved please give the specific feedback specific fields to fix it been hard to find where is the problem
if I could give this new Google Shopping Channel no stars in a rating I would. Do NOT...I repeat...DO NOT use the Google Shopping Channel.
The feed is a huge problem. Does not sync well with Google.
Does not have the ability to send over both the MPN and GTIN numbers.
Multiple problems with data matching between Google and Shopify leading to almost our entire store (8000+) products being disapproved. It took 2 weeks for Google to recrawl the products after we spent hours "fixing" our products. We still have not regained our positions in Google Shopping.
You do not have an option to set up your shipping in Google. The feed pushes over the shipping tables created in Shopify. If you have multiple zones or tables set up in Shopify, the feed sends over all of the tables and Google gets confused. It then selects the highest possible shipping rate for your product to display in your shopping product display. I spent hours setting up zones and rates in Google, removing the API shipping feed only to have all of my work erased and replaced with the information from the feed that next time it generated.
This is a prime case of a company pushing out a new "solution" before testing it properly. They are now unable to make the fixes to make it work.
You have been warned....proceed at the risk of your sanity
i feel as if it is giving me the opportunity to create a reliable source of income utilizing mass sales on googles platform
Bis ende Dezember hat es wunderbar funktioniert. Dann wurde mein Merchant Konto gesperrt, wegen Falsch Darstellung. Wenn man dann auf Diagnose der einzelnen Produkte geht Sperrung: "Drogen Alkohol Darstellung". Ich verkaufe Uhren! Es gibt etliche Shops die, die gleichen Produkte anbieten. Ich habe schon zich Logos hoch geladen, alle samt abgelehnt. Muss ich einen Grafik designer beauftragen? Ganz ehrlich so langsam nehm ich das Persönlich. Selbst ander Aps probiert. 15.000 Artikel abgelehnt? Wenn 20 % gesperrt werden ok, aber die ganzen 100 %. Ich habe alles Probiert einzelnen Artikel Probeweise geändert mit dem was in der Diagnose steht, kurz danach gesperrt. Hier hat man als kleiner Gewerbetreibene keine Chance.