Reviews (8,853)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

April 18, 2019

My products on The HBCU Alum have been "Pending" for 3 weeks now. A tad disappointed, as I hoped this would have been resolved by now.

HBCU Alum
United States
4 months using the app
August 19, 2020

Everything integrated well all in one place. Still new to Shopify, I will write review after I make money.

Musa 24 hours print shop
Singapore
2 months using the app
Edited June 23, 2020

It is very easy to use and fast, did not take long to sync everything in which is good. All i had to do is click a few buttons.

Cal Kindred Essentials
United States
2 months using the app
Edited May 16, 2019

Terrible App! It is difficult to use, has little to no information on how to use it and when you install the app and create Google Merchant account and Ad account they are then a sub account to Shopify. You CANNOT close them!!
You are better off creating the Google accounts on your own, then you can control them!
Stay away or suffer the frustrations and consequences!

The Globetrotters Outfitter
United States
2 months using the app
Google LLC replied May 17, 2019

Thank you for sharing this important feedback with us and I apologize that your experience with the Google Shopping app was such a frustrating one. You put your trust in Shopify to support your business, and this trust isn't a responsibility we ever take lightly.

I can assure you that your feedback has not gone without impact and that it has reached the appropriate teams here who will be taking action on it.

Thanks again for sharing your experience, it's feedback like this that allows us to learn and continue to improve our service, so we appreciate you for taking the time to share it. -Emma, Shopify Support

January 31, 2018

DO NOT INSTALL UNTIL THEY FIX IT. 01/31

Kddancenewyork
United States
2 months using the app
January 22, 2018

A poorly integrated application with minimal control, that only does a mediocre job.
Unfortunately at the moment this is the only comment I can make on this application.

Cutestop
United States
2 months using the app
July 2, 2020

it was good easy to set up but it would be better if Google had sales funnels you could easily add to your campaign

Top Roman
United States
2 months using the app
September 1, 2021

Yes the support provided is just great. The software itself is a very friendly one. In addition to the extraordinary quality support provided by Shopify Support Team!!!

SAHARA BOUTIQUE - VIP
Kuwait
5 days using the app
November 3, 2019

I haven't had a chance to use the app yet...after I'm able to see how it works I will update my recommendation.

The Ruffled Feather
United States
4 months using the app
October 27, 2020

I love it .It is easy and user friendly application for creating ads.Hoping good result with google ads.

Yummy Glory
United States
5 days using the app