Reviews (8,856)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

November 9, 2021

After having no luck initially with this app until a negative review was written I have now had great support from john at shopify to get things moving and products approved. Now we will see if the spend gets results.

QJ Riding Wear
Australia
3 months using the app
October 18, 2019

its great stuff here mister and i like it alot and this is www.spottoshop.com we are here and ready to sell stuff yeps

Spot To Shop
United States
4 days using the app
March 22, 2020

Great support from Shopify to help their customers in getting their products online. Very fast and responsive.

Bougainbale
Australia
4 days using the app
May 28, 2020

This app is for those who trust Google with their 'Smart Shopping' campaigns, but not suitable for proper Google Shopping Campaigns (where you can manage bids and segment, switching products on and off etc.). Smart Shopping does not provide the best ROI for businesses so would recommend choosing a more versatile tool and managing your Ads more effectively.

HCL Clamping UK/Europe
United Kingdom
4 months using the app
Google LLC replied June 9, 2020

Hi,

I'm Cíara from Shopify Support, thank you for leaving the review. We always want to hear how our merchants feel about our apps.

The Google Shopping app is designed for a simple feed which runs smart shopping campaigns inside it, but if you want to run a regular campaign, you can still use the app to run the feed. I'm going to follow up with you via email to give you some more information.

Cíara | Shopify Support

November 24, 2020

Super easy to install and sync with shopify. All I had to do was follow the steps, and it was done! I am using this app to hopefully boost sales!

Avery and Grace Shop
United States
2 months using the app
September 23, 2023

for now, I will give it 3 stars for optimization and understanding.

Codeogy
Nigeria
3 months using the app
June 22, 2023

A little bit confuse to set and also we never know how the products are displaying. Overall Google Mechant is very very complicated.

Shine Jóias e SemiJoias
Brazil
3 months using the app
Google LLC replied June 23, 2023

Hello there and thank you for the feedback. I wanted to share some resources that cover how to use the app:

Webinar video: https://www.youtube.com/watch?v=8jcEtaaqtnw

Help Center: https://support.google.com/merchants/topic/13402337?hl=en&ref_topic=11270841,7259405,&sjid=5098060001685599478-NA

We will also reach out directly to see if you need any additional assistance.

April 11, 2020

I am still setting it up. so give me some time to check it out before I can review I can review after. Thank You.

hardtofindbargains
South Africa
3 months using the app
Edited December 2, 2019

I will try the application and try to identify the benefits of it as desired for me to achieve all my shopping goals

camcodkwt
Saudi Arabia
3 months using the app
Google LLC replied December 2, 2019

Hi there!

Amy here from Shopify. Im happy to hear that you are going to give the Google Shopping app a try. It can be such a huge tool for your business! I'm going to send you an email with some additional resources to get set up and running.

Amy - Shopify

January 6, 2023

My products are not being recognized by the google sales channel when I consult them in the app, they are neither approved nor disapproved nor pending. It's as if there are no products on the site, even though they are marked as active in this sales channel in the product settings.

Produtos Encantadores
Brazil
About 2 months using the app
Google LLC replied January 10, 2023

Hi there,

Brett here from Shopify, thank you for taking the time to review the Google sales channel app. I'd like to open a dialogue between yourself and our specialized support team. I'll be following up with an email to discuss your specific case.

Brett | Shopify Support Specialist