Reviews (9,095)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

Edited April 26, 2020

Too many restrictiions! Takes a lot of time...too many questions you gather a lot of informations to us and you gather alot of money as well from us but the service still

PackBetPH
Philippines
3 months using the app
Google LLC replied April 30, 2020

Hi there, thank you for leaving a review to let us know about your experience! We really appreciate hearing from our merchants.

I'm sorry to hear that you've found the experience to be difficult thus far! While the cost of advertising is something that Google's team sets in place and not something we can change, I can certainly walk through the set-up process with you and help better understand that restrictions you mentioned.

I'm going to send this information via e-mail! So look out for that message. I look forward to speaking with you!

Talk soon,

Jonathan E. | Shopify Support Guru

August 9, 2020

I like how easy it was with the step by step directions. I couldn't have asked for easier directions or setup.

Georgia Daisy Boutique
United States
5 days using the app
Edited April 1, 2020

NO se como funcionara ,pero parece que tiene buena pintan no puedo decir nada mas,cuando la pruebe .

peluditos.tiernos.com
Spain
3 months using the app
August 10, 2021

This app no refresh the feed on merchant center. just created a product when I config but don refresh the stock nor changes in the products. I have 1 month with me feed outdated. and on the documents or help articles dont tell anymore about that.

chilebefree
Chile
3 months using the app
Google LLC replied August 11, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure your products are being synced to Google in a timely manner so I'd love to discuss this further with you. I'll be sending an email out to you shortly and I look forward to communicating with you there.

Adil | Shopify

October 20, 2020

Using this app to set ads, its way simple & easy to manage. Everything can be managed from one app. Do try it out !

tossidoonline
India
5 days using the app
February 1, 2019

Google Shopping new version worse than the old version.
PLEASE ACTIVATE AGAIN GOOGLE SHOPPING (OLD VERSION) AGAIN!!!!

Casetilo
United States
3 months using the app
Google LLC replied June 6, 2019

Thanks for taking the time to share this feedback about the Google Shopping app! Unfortunately, it is not possible to go back to the old Google Shopping app but I would like to work with you to see if there is anything we can assist with on the new one!

I followed up with you via email so we can dig into this further. We’re always working to improve the way our app works, and I will share this feedback with our development team. I look forward to hearing back from you!

- Alex, Shopify Support

August 2, 2020

I used this app to sell as a Google merchant. So far so good. Hope my sales will improve from now on

gizzno.com
Romania
5 days using the app
November 15, 2019

goodddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

J U L A
Thailand
3 months using the app
Google LLC replied November 19, 2019

Thank you for your review here! I'm happy to hear you think this app is good!

However I still wanted to touch base as I noticed you had marked the app as one star. I've sent an email so that we can continue to chat if you had an issues or concerns with the app that I could help out with! -Lizzy, Shopify Support

May 3, 2021

I am still having issues connecting my website with Google, and I hope someone from tech support reaches back out to me!!

UnPreserved Suburban Farmstead
United States
3 months using the app
Google LLC replied May 7, 2021

Hi there! Thanks for taking the time to leave your feedback. I've sent you an email so that we can help you get your website connected and the app up and running. Hope to hear from you soon! - Jake, Shopify Support Specialist

August 29, 2020

Was pleasantly surprised that - Less than a minute it took to set up Google Ads account. I cannot thank you enough Google - For keeping it so simple - Like a Breeze. Best Wishes.

Happy Babies N Kids
United States
5 days using the app