Reviews (9,098)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

February 4, 2023

Terrible app. Never been able to publish my products to google although I completed all the needed steps. Products are kept in (pending) status forever. Contacted Shopify support, but they were not able to help. In my merchant account, it seems that products were not synced at all and there is no product feed. I will uninstall the app and find another platform to sell my products. Shopify is a disappointment.

Karioka
Egypt
3 months using the app
Google LLC replied February 7, 2023

Hi there,

John from Shopify here. We really appreciate you taking the time to leave feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app and get you up and running.

John | Marketplaces Support Specialist
Shopify

April 26, 2021

Could be better but gets the job done. Seems it does not update frequently with the status of the google merchant account.

Κοσμήματα Συρμακέσης - Sirmakesis Jewelry
Greece
3 months using the app
Edited April 30, 2020

Use esta aplicación para la venta de mis productos de pastelería. Fácil de instalar y de sincronizar, todo en menos de 10 minutos y, despues del protocolo de revisión, todos mis articulos online. muy buen trabajo.

Forn Pastisseria l'Arnadí
Spain
5 days using the app
July 23, 2020

I applied this app to my store, however it has not generated any traffic. I have checked the SEO requirements and those are in place and have been evaluated as being great. This still doesn't not allow me to understand why I cannot get to at least the first page on a search. So i have felt a bit disappointed by this app. It seems that one needs to throw tonnes of money in marketing and advertising in order to be successful at this. I guess that if i paid Google the results would be way better.

DIVERZ DAWGS
South Africa
5 months using the app
Google LLC replied August 27, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the channel and add functionality to suit our Merchants needs. Currently the channel is specifically for the Google Shopping tab and Google Smart Shopping Campaigns, not search pages but I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

June 5, 2020

Easy to use and well explained. Very good option for showcase your business and super faster to set up! Love it!!!

Guarriorshirts
United States
3 months using the app
Edited August 26, 2020

I used to publish my product on google. Everyday I expect that my list will be visible on google. I searched on google but did not see any of my items.
it shows everyday that It will take 3 to 5 Business days for all your products to be approved. 5 Business days already gone but I am still waiting that my all items to be approved and publish on google.

Celibrity
United States
4 months using the app
Google LLC replied September 9, 2020

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with products syncing in the Google Channel.

I am also going to send you an email to open up communication incase you have any other questions!

Claire - Shopify

Edited October 7, 2018

Tries to "take your domain." Google should have consulted merchants prior to Partnering with Shopify

PODBUM®
United States
3 months using the app
June 16, 2023

With this app you can get a lot of customers , and do your business good, selling products every day.

TSBD
United States
3 months using the app
December 25, 2019

Oh I like Google shopping as it provides items that we can order and have them shipped over to our address. But the thing is it'll help if Google shopping shipping is available to Nauru Post office

E&E one stop shop
Australia
4 months using the app
Google LLC replied December 25, 2019

Hi there, my name is John and I am a member of Shopify's support team!

I am glad to hear that you're giving the Google Shopping app a try! It's a fantastic way to market your business and grow your customer-base.

I am going to shoot an e-mail your way to make sure you're finding your way through the set-up process okay, so be sure to check your inbox (or junk mail!) for that.

John, Shopify Support

March 11, 2020

Very helpful app to get the word out about an online business. Google shopping is one of the best online experiences everyone should get to be apart of.

Gaming-Odyssey
United States
5 days using the app