Reviews (9,098)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

June 7, 2020

Práctico y ayuda a configurar bien espero que sigan mejorando agradezco su ayuda espero que sea eficiente a la hora de realizar la venta

Doulus
Peru
3 months using the app
August 16, 2018

Can't use the app because my store does not "Use a supported currency", i'm currently using COP (Colombian Peso)

Vera Joyeros
Colombia
3 months using the app
May 14, 2020

Uso esta aplicación con el fin de promocionar los productos de ropa y accesorios que se diseñen bajo el dominio techno4life.es

Techno4life
Spain
3 months using the app
July 8, 2023

good app, 10x better than the fb sales channel, so many restrictions there, here it just works as intended.

Wakaii
United States
5 days using the app
Edited September 23, 2020

I really recommended this app to be download , it can offer you the possibility to reach more costumers

SparkWelth
United States
5 days using the app
August 3, 2020

Google channel didn't really give the right amount of info to convince me to focus on it, it didn't sell me

Needs Found
United States
4 months using the app
Google LLC replied September 1, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

February 28, 2022

A complete waste of time. Countless hours, e-mails, and phone calls with Shopify and Google Ad support. This app has caused my Merchant Account to be suspended, fed incorrect data about my products to Google, and as a result, I am not able to run ads. DO NOT INSTALL THIS APP, please. Just don't do it. It will cost you thousands of dollars in lost sales.

The Gaming Eagle
United States
3 months using the app
Google LLC replied March 2, 2022

Hi there,

William here from the marketplaces support team at Shopify. We appreciate the feedback you've provided for our app and will pass these challenges onto our development team for review. I'll also personally email you to followup regarding the account specific details you've mentioned.

William | Marketplaces Support Specialist
Shopify

May 5, 2023

ESSENZIALE

Per sviluppare il traffico sul proprio e-commerce e aumentare notevolmente le vendite del vostro shop

Nima
Italy
5 days using the app
Edited July 6, 2020

I just started with all this, and I’m learning a lot. but it’s good so far, I hope this work for me and my family.

Tiendacharrua
United States
5 months using the app
Google LLC replied April 29, 2020

Hi there! Thank you for leaving us a review. My name is Jonathan and I'm a member of Shopify's support team, and we really appreciate hearing from you!

I would love to shoot you an e-mail so we can work together to set up the Google Shopping application for your store, it's a great tool to market yourself and I'd love to see it work well for you. Keep an eye out for that e-mail in the near future!

Talk soon,

Jonathan E. | Shopify Support Guru

December 26, 2022

extremely hard to connect and terrible customer support from shopify. Indirect responses and no one seems to care its extremely hard to connect

Retrotwist
United States
4 months using the app
Google LLC replied December 28, 2022

Hi there,

Thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify