Reviews (8,714)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting visibility and sales through Google Shopping and YouTube integration. They appreciate its seamless setup with Shopify, the ability to tag products in YouTube videos, and the reliable performance. The quality of customer support is also frequently praised, making it a valuable tool for enhancing e-commerce operations.

April 13, 2020

Seems to be easy to set up. I'll know how successful set up was in awhile. I need to be sure the products synced successfully.

Piccadilly Cottage
United States
3 days using the app
December 20, 2021

Horrible app , i do not understand how it got so many good reviews it dose not map any of of fields to google, you have to do it manfully (max 25 sku with bulk edit) very useless app , another horrible app by shopify

NYCK - New York City Kicks
United States
About 2 months using the app
Google LLC replied December 22, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with the Google channel. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see how I can help you further.

Adil | Shopify

May 5, 2021

I'm just about using the app but so far so good it seems credible and I would recommend to people if need be.

Crude Beauty
Nigeria
About 2 months using the app
February 22, 2021

Because this app was bought in the commercial center because of misrepresentation, I uninstalled it and lost it again now now the page not found?

Elektromaster
Switzerland
About 2 months using the app
Google LLC replied February 24, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with a misrepresentation issue. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Robyn | Shopify

December 18, 2018

The app needs to have an option of selecting which variants a merchant wants to publish to Google Shopping product listing ads. It is a very common scenario where a merchant may not want to publish all variants of a product to Google Shopping. Currently there is no workaround & that means wasted marketing dollars.

Jewelove™
India
3 months using the app
February 1, 2020

I have started using this app the setup up was straight forward and easy, it should help me get my store in front of my desired future customers :-D

For Her NZ Ltd
New Zealand
About 2 months using the app
April 12, 2021

I have used the app to connect my store to google and so far the setup is easy and much less confusing than some I have handled.

Designs by Tonitunes
United States
3 days using the app
Edited June 16, 2019

This app is now really bad since the latest update. No longer worth it spending my money on shopping campaign

Costume Haven
Australia
About 2 months using the app
Google LLC replied June 17, 2019

Thank you for taking the time to share this feedback with us for the Google Shopping app!

Our team works hard to improve our app functionality so I'd like to connect to see if there was anything we can assist with or simply take any additional feedback you may have! I’ve reached out to you via email, and look forward to hearing from you soon.

- Alex, Shopify Support

Edited October 31, 2018

I was forced to update to this new app as Shopify told me the old one was to be unsupported.

I now cannot import my shipping rates as I'm in the UK so I'm stuck and my Google traffic has plummeted.

Terrible experience, I only hope I can delete this app and get back to my ususal search traffic.

That Card Shop
United Kingdom
About 2 months using the app
December 19, 2020

Grreat app. Starting to get the hang of this marketing thing and I plan on using this platform to its full extent!!

Different Cloth Clothing
United States
3 days using the app