Reviews (9,089)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

Edited April 30, 2020

I hope this app will build brand awareness and drive more conversions for my store. It was easy to set up

Your Safety Supply Store
Canada
2 months using the app
July 12, 2018

useless, instead give an option to generate feed without variants, shame on Shopify with this app with such bad reviews and still they do nothing to improve.

Gofinch1
India
2 months using the app
August 1, 2023

I would give 5 stars but I'm a New marketer and haven't quite got the grasp on it all yet. But so far so good

Mudd Duck's General store
United States
2 months using the app
August 22, 2020

straightforward and easy to setup. All one needs is the merchant account and its good to go. With few clicks, every thing is set up.

miasbedding
United Kingdom
4 days using the app
February 3, 2018

only possible to use in USD. Please fix this ASAP - it is one of the most important tools for Store survival in this mad shopping world...

Thinking about leaving Shopify because of this mess...

Confortop
Switzerland
2 months using the app
August 9, 2020

Very easy to setup and rather user friendly! I was able to get everything done in a matter of minutes! Thanks Google!

Anime Spot
United States
4 days using the app
June 28, 2020

Love it helps me Keep up to contact & connect with all my customers makes it a lot easier for me

Baez Creations
United States
4 days using the app
May 21, 2019

Data feeds expire in Google Merchant Center and the app didn't renew the feed at all. Not good. I saw a lot of complaints about this online. Why don't you fix it ?

Abox.nz
China
4 months using the app
Google LLC replied May 24, 2019

Hi, there. Your feedback is valuable and will help us improve the platform and apps so we thank you for taking the time to share it with us.

Google does currently have a limitation where if a product is not updated within 30 days, it expires. The Google Shopping app should update your product before this timeframe so products should not expire. If for any reason it does expire, you can contact Shopify Support and our team can assist further!

I’ve followed up with you via email in case you needed any further assistance on this. Hope to hear from you soon!

- Alex, Shopify Support

January 31, 2021

its worst channel ever unfriendly UX AND service
very unprofessional looks like google got enough money to care about any of us I recommend avoid this Chanel

TCC Store
Israel
2 months using the app
Google LLC replied February 1, 2021

Hey there,

Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Chelsea l Shopify

December 3, 2019

I made an account really and find it easy to very help full and easy to read the questions etc very good

baitify
United Kingdom
2 months using the app