Reviews (9,099)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

October 12, 2018

My products have taken more than 5 days to get approved , whats going on, they are still pending like seriously?

Smartconxt
United States
About 2 months using the app
January 13, 2020

U earn a lot,no trafic jam,no pollution,buy the contrary some shippings are really long like All8expres

ikji
Switzerland
3 days using the app
May 5, 2020

Kinda hard to get going but once you do it's pretty simple. I would probably had a better experience if I would of use a laptop of desktop. So I take the blame also

One click unlimited deals
United States
About 2 months using the app
January 6, 2023

Rien ne fonction mais produits ne sont même pas en attente de validation... J'ai beau installer à nouveau mais rien ne se passe !
Auriez vous une solutions svp?

Alors qu'il y'a 2 mois c'était parfait...

MenJewelStory
France
About 2 months using the app
Edited June 30, 2023

Eu estou muito descontente pois antes era bem facil colocar todos atributos dos produtos! Agora é muito difícil até mesmo usar ao adicionar produtos. Por algum motivo desconhecido, o Shopify e este aplicativo do Google removeram a edição da página do produto em admin. Você sabe o que isso afeta muito e torna quase impossível colocar cor, tamanho, sexo e taxonomy entre outros

Ganesha Store
Brazil
3 months using the app
January 7, 2020

I haven't even try it yet but I'm very excited to have the opportunity to run ads on google shopping

Luxzir
United States
3 days using the app
April 19, 2020

Just started using this today so down the road a bit I will do another review and my feedback then I don't know why you ask for reviews upfront?

Aeospot
United States
3 months using the app
Google LLC replied April 29, 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team!

Thanks for leaving a review for us today! We really appreciate hearing from our merchants.

You're welcome to hold off on leaving a review until you're ready to share your experience, but since you have left one I'm going to follow up with you via e-ail and see if there's anything I can do to make the process of setting up the Google Shopping app easier.

Look out for that message! Talk soon,

Jonathan E. | Shopify Support Guru

May 27, 2022

This app is broken. Bar codes are not not being assigned to the GTIN.
Only allows editing feed data via also broken Shopify bulk editor

TimbukToys
United States
About 2 months using the app
Google LLC replied June 4, 2022

Hey there,

John here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with assigning your GTINs to products. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.

John | Shopify

Edited September 5, 2020

Been working with this app for 6 weeks and can't get my products to be approved for Enhanced Listings. 100% listed as "ineligible for enhanced listing," "Severity - Disapproved" at the Merchants Center, yet I meet all the Google requirements. It would seem that I am banned from Enhanced Listings with this app. If so, this is useless.

Hearts Desire Fiber
United States
About 2 months using the app
Google LLC replied September 10, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. I am sorry to hear of the struggle you were facing with setting up the app. I understand this decision is made by Google directly but I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Claire l Shopify

October 31, 2023

satisfait

Soule Cleaner
France
About 2 months using the app