Reviews (8,856)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.
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easy and fast to setup. I am hoping that this as well as other products I use with my store translates into sales and customers
I really liked the automated setup process of the app. It's easy and straightforward even for novices.
The install went smooth but some all of my products had to be tagged manually male or female. I am sure this will be fixed in the future, too many products were rejected. In the end it was all fixed manually and they all got approved.
I am not sure how this app will perform but we will see soon.
j'ai configuré ma boutique mais j'arrive pas encore à comprendre certains paramètres, c'est top faudrait juste un peu de concentration encore
Good app.very easy to all customers. Good for every people and very easy to use and good content and simple look
None of my products are approved, even though I've set them as custom and edited google shopping fields. Still no luck, I only have 52 products, so can't understand why it's so difficult uploading them to google shopping
Hi there, thank you for leaving your review! My name is Jonathan and I'm a member of Shopify's support team.
I'm sorry to hear that you've been struggling with the Google Shopping app, that's super frustrating! I'm going to take a deeper look into why your products have failed to sync with the Google Merchant Center and follow with in an e-mail with you. It's super important to me that we get the Google Shopping app working for you! It's a great tool when it works, so let's get it working for you as quickly as possible.
Check out your inbox for my e-mail! I look forward to chatting with you soon.
Jonathan E. | Shopify Support Guru
easy to set up
I am having the same experience noted by another reviewer of Shopify's "Google Shopping" app on Aug 26, 2019. He wrote: "I installed it recently and I launched a campaign which is automated of course. However, after the products were approved and the campaign started running there was no information on the admin panel about the amount of ad spend."
He then went on to explain he used another app to find out that he was indeed being charged for ads!
Using this app, I started an automated campaign 2 days ago and got a message on the admin panel that the ad was approved and active. No more information after that. I sent a message 5 hours ago asking for help through the Shopify "support" button on the Google Shopify app page 5 hrs ago and no reply yet.
I can't recommend this app given that I may be spending money but have no idea if I am or how much! I'm going to give Shopify 24 hrs to respond and if it's not fixed, cancel my ad and try a different approach to advertising on Google. This is unfortunate because the Shopify Academy course on using Google for E-Commerce was very helpful for general information. Unfortunately the poor performance of the Shopify Google Shopping app means I'll need to implement Google ads in another way.
Thank you for sharing your review with us!
To help out, I just wanted to confirm where the ad spend total will appear in your Shopify admin. You will be able to view all the details of your campaign under Marketing>the Specific Campaign>View Report.
I will also be following up with you via email to help look into the ad spend further. Thanks again! -Lizzy, Shopify Support
I use this app to help me grow and launch my business. In todays ever changing market you have to be visible on the internet in order to be seen.
Hey there! Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. Google Shopping is a great addition to any store, and great to hear you are using it to grow your business!
I would love to talk to you further and better understand how the app is working for you. I will send you an email to open up that line of communication!
Claire - Shopify Support
This app was very helpful in creating interest in my products! I am very happy I chose Google channel!