Reviews (8,856)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.
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I used this app to promote my sales.........Thank you for shopping with us.hope to see you again....
Hey there!
Amy here from Shopify, I just wanted to take a minute to respond to your feedback, and see how things are going. I'll send you an email so I can get your thoughts so far
Amy l Shopify
Aplicativo não é dinamico, leva um pouco de tempo até entender o que se deve fazer para usar.
Impossible to get a human. Just a trash service even though we are spending thousands on Google Ad's. Another big tech dumpster fire. My dream is that AI levels their business.
Hi there,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address the issues you were having with the app.
Brett | Shopify
We use Shopify since about two years and we liked it.
Because Shopify is a deliberated shop solution and all is working very well normally.
Till now.
But this new Google Shopping app developed from Shopify is - i must say it so clearly - a shame for Shopify and a classic example for a bad software solution. In comparison to the old (meanwhile unsupported) app version there are a LOT of worsenings.
Here are the main points:
* Products are showing constantly pending status although (!) they have been approved by Google merchant center.
* We had to correct the American and European GTIN numbers of all our products manually because this new app doesn't accept spaces between the numbers (the old version did).
* Only 25 products are displayed per page. This is quite too less for a big assortment and there is no possibilty to show more products per page.
* There is no option to search resp. select specific products - very uncomfortable (the old version had this option).
* There is no more the possibility to sync selected products with Google Merchant Center instantly (the old app had an extra upload button). We used this often to change product prices or to correct product descriptions quickly (these changes appeared in Google Ads ca. 20 min later).
* In our Merchant Center product list all products were listed twice after using this new app (resulting from the former input via the old app) - there was no automised adjustment with the old existing products. We had to clean this manually.
In reaction to our pour experience and to all these negative reviews I really hope Shopify will improve this frustrating app and will present a major update in the near future.
Hey, there. Thank you for your detailed review! We appreciate you taking the time to share it with us so that we can improve. I've also reached out to you via email to discuss your experience with some potential solutions. I hope to hear back from you! - Jason, Shopify Support
Im working through it. I'm certain that if i can learn how to use it, I will be able to effectively push my product.
cooles tool, einfach zu handhaben und sehr hilfreich um die Umsätze deines shops positiv zu beeinflussen.
Complete headache and not even remotely intuitive. Wanted to like it because I use Google Adwords. Frustrating.
Hi, there! Thanks for sharing your feedback about the Google Shopping app. I'm sorry to hear that you found the experience frustrating. I'd love to work together with you to help get the app set up for your business, so I've reached out to you by email and hope to connect soon. -Emma, Shopify Support
Forced to change over to this app from an older version and it is totally useless. Doesn't present the correct calculated postage values to Google. Has messed up settings in my Google Merchant Centre. No way to customize the feed at all. Would leave a quarter of a star if possible.
Easy set-up! I am a fashion manufacturer, this is my first time doing online shopping apps. Thankful for the easy to use set-up for this app.
It's a good tool but a bit complicated to figure out at first. I'm still not sure if all things are running smoothly but I'm getting there.