Reviews (8,856)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

July 19, 2019

Support did reply slow.A lot of problems must be solved myself,doesn''t support use SKU as product ID in feed.Otherwise not as bad as feedback shown.

BLittle's
China
3 days using the app
August 22, 2020

GREAT APP. IT ACTUALLY ADDS VALUE TO YOUR STORE AND HELPS TO INCREASE YOUR SALES. HIGHLT RECOMMENDED

Retail x Smart
United Kingdom
About 4 hours using the app
Edited November 20, 2019

Our happily helpful Experts are on hand if you need them, whichever way you contact us.I thing this program is complete.Can be used foravariety of hair.Our happily helpful Experts are on hand if you need them, whichever way you contact us.

CherryShoppingSmart
Thailand
3 days using the app
April 11, 2020

Great integration! So easy to set up! I'm really impressed with how easy it was and that Google shopping is available in Shopify.

Yoke & Co.
Canada
About 4 hours using the app
Edited November 7, 2019

I used this app to help market my products. I really in enjoy everything it offers. I will inform my friends

Twisting Beauty & Treasure
United States
5 days using the app
Edited June 9, 2018

Even if your store runs in USD do not waste your time with this app it is a complete mess. We were running successful Google Shopping campaigns with the old Google Shopping app but were forced to upgrade to this new one. Almost all our valid UPC numbers were being reported as not valid gtin numbers after the switch. Shopify support said they must not be valid, but some were working while others not but all UPC numbers were purchased in the same batch. We provided proof of the actual UPC scans to show they were entered correctly but Shopify still says the problem is on our end. Going to switch to a different feed app and see what happens then, will update this review with the results.

June 9th update: We installed the Google Shopping feed app from Adwords Robot and everything is working great again. Nothing changed on our end so our UPC numbers were not invalid as reported by the Shopify Google Shopping app. Really disappointed with Shopify support in regards to this app, they are usually great but in this case they either couldn't or wouldn't address the real problem and forced us to find a different solution. Maybe this app works correctly when you're starting a new store but it definitely did not work for us.

Pjs Games And Stuff
Canada
3 days using the app
December 17, 2019

Really Easy to setup this app for visibility and marketing. I am glad its available and easy to setup for use.

Atlas Computers & Electronics
Canada
3 days using the app
Edited April 14, 2020

I have no idea yet. . still figuring out....um..adsflkjad;lskadfls;adfls;jkdflas;dsfjlkdfsla;jkdfasj;lfadljssdfaljk

JustSellingToys
Hong Kong SAR
5 days using the app
Google LLC replied April 15, 2020

Hey there! My name is Jonathan and I'm a member of Shopify's Support team.

I'm glad to hear that you're giving the Google Shopping app a chance. It's a great way to market your business and increase traffic to your store!

I'm going to shoot an e-mail your way and determine if you need any help with setting it up! Be sure to follow up with me if you need any help!

Talk soon,

Jonathan E. | Shopify Support Guru

September 15, 2020

Can not connect with my Shopify account. Plain sucks. Shopify does not even have a way for customer support. Seem like a glitch to me

Cat-Tracks Equipment Solution
United States
2 days using the app
Google LLC replied September 16, 2020

Hey there,

Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Chelsea l Shopify

July 20, 2018

all my products are in Pending and Not Approved, i had change the product info as the app told me, but still NOT APPROVED, i don't know why.

Ivenus Computer Store
China
2 days using the app