Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for its simplicity, seamless integration, and affordability. It's praised for its intuitive interface that allows for easy creation of surveys, providing valuable insights into customer behavior and marketing campaign effectiveness. Features like monitoring NPS scores, real-life feedback, clear analytics, and integration with Shopify Flows are highly appreciated. The customer service is noted for its speed and responsiveness.

March 3, 2021

Seamless integration and really convenient for customers to leave their post purchase survey. Support is very responsive and helpful as well.

THOUSAND MILES
Malaysia
8 days using the app
Union Works Apps replied March 4, 2021

Thank you for the great review Justin! Very happy to hear that your post-purchase survey is working well!

October 15, 2021

This app was so easy to implement and customize and does just what I need! It's also very affordable.

Bloomers Intimates
United States
8 days using the app
Union Works Apps replied October 15, 2021

Thanks for taking the time to leave us a great review! Glad you were able to get up and running so quickly with your post-purchase survey. I hope it's providing you with insight into your marketing spend!

December 14, 2018

I use the app for a few days and I just have to say it works perfectly !! As simple as described. I wanted to customize the "Submit" default button to fit our langage (French) and Steve and all the support team were really effective. In less than 24hours, they did an option to let me edit it in the settings. Really customer centrer for a FREE app :)

Shanty Biscuits
France
8 days using the app
December 29, 2018

This App is just what I was looking for, easy to use and I am able to catch how they found me data.

RC Toy Sellers
Australia
7 days using the app
March 12, 2021

This app is awesome! It's super easy to use and customize. It's exactly what we were looking for, and we love that it's free since we are a small nonprofit.

Three Basketeers
United States
7 days using the app
September 2, 2021

I love the insights this app has given me to my audience so far! It's super nice and handy, was easy to install, and has a good dashboard for viewing responses, as well as an easy to edit survey.

Fresh Hot Flavors
United States
7 days using the app
Union Works Apps replied September 3, 2021

Thanks for the great review! Glad you're enjoying the insights that our post-purchase survey is gathering, hopefully it's helping you to allocate your marketing spend wisely!

January 17, 2022

Our needs are simple, and this tool helped us achieve them ...simply. We needed a super quick survey to know Yes / No did our customers come to us word of mouth, with easy-to-access data that's visualized intuitively. And we got it! We went from idea to implemented in an afternoon with no hiccups for $5/month.

Alleviate
United States
7 days using the app
Union Works Apps replied January 18, 2022

Thanks for taking the time to leave a lovely review of our Grapevine Post Purchase app. We're glad to hear that the Survey is delivering just what you need!

March 28, 2018

Excellent app. Easy setup and install, great results collection so far. Easy to use and understand! 5 stars!

Thehomeshoppe
Singapore
7 days using the app
February 21, 2022

Great tool, easy to implement, offering quick and very helpful insights! We can strongly recommend it for a start with PPSurveys.

Charles & Marie's Design- & Geschenke-Shop
Germany
5 days using the app
Union Works Apps replied February 21, 2022

Thanks for the great review! Glad to hear that our Post Purchase Survey is providing valuable insights for your store!

December 10, 2018

This is one of the most useful apps you can ever add. We were blind before we used it, and now we have eyes! This app can potentially save us tens of thousands dollars!

Thank you so much!

ToneWoodAmp
United States
5 days using the app