Grapevine Post Purchase Survey
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (176)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its deep insights into customer preferences and traffic sources, helping refine business offerings and marketing strategies. It integrates seamlessly with Shopify and Klaviyo, facilitating easy survey creation and management, and is compatible with Shopify’s latest checkout features. The intuitive survey setup on the thank you page enhances customer engagement and satisfaction. Merchants also praise the responsive customer service team for effective issue resolution and setup assistance. Continuous updates and new features, often based on merchant feedback, contribute to its positive reception.
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Loads quickly at checkout. This is the best no-frills post-purchase survey app we were looking for. Support was also super quick and helpful to resolve some doubts we had.
Thanks for the great review Kartik! Glad we were able to answer your questions and get you up and running with your post-purchase survey.
Great app! does exactly what it says, and integrates very nicely on the thank you page. Definitely, a valuable tool as it can give you a greater insight than what Google Analytics can offer alone.
Hey Michael, I'm glad we were able to help you customise the grapevine widget to match your theme. Looks like you're getting some great results!
Super easy to set up. Customers were more than happy to fill this out after the purchase and we were able to gather some useful information for the marketing team.
Thanks for taking the time to leave us a great review and glad to hear that your Customers are taking the time to fill in your survey question!
I just downloaded this app to help me understand where my customers come from. It was easy to setup. I'll update when I put it to work for a while.
terrific app to have in your aresnal
At one point we were getting a lot of new users, and my co-founder said "We are getting so many new customers that we don't have the time to ask them how they heard about us.". After adding Grapevine, we let our customers tell us in a non-intrusive way. Absolutely love it.
Thanks for the great review! We're glad that Grapevine was able to save you the time!
Great app, gives good insights and helps big time. Its one of those apps which is important for us..
Thanks for taking the time to leave us a great review Emil! Glad to hear that our post purchase survey can be translated using LangShop's dynamic translation feature.
Haven't used it for long but great so far. Easy to use and set up and I think I will find use for this
Hi, thanks for your review, pleased to hear that set-up was easy and that it's working well so far! It would be great to understand what we could do to make you feel this is a 5 star app! I have emailed you to find out more, so I look forward to your feedback. Thanks again!
We use this app to capture where our customers are hearing about our products. Grapevine is an added bonus to our marketing and advertising.
Thanks for your great review. We're pleased to hear that Grapevine is providing insight into your marketing activities.
Easy to implement post checkout survey, provides helpful data insights! Using the How Did You Hear About Us Survey is key to evaluating performance of non-digital media and marketing programs. It also provides valuable information so that we can further understand the customer journey to purchase.
Hi Gwen, thank you for your kind review, we really appreciate it.
Was there anything more we could have done to make that a 5 star review instead of a 4 star review?