Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Reviews (176)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its deep insights into customer preferences and traffic sources, helping refine business offerings and marketing strategies. It integrates seamlessly with Shopify and Klaviyo, facilitating easy survey creation and management, and is compatible with Shopify’s latest checkout features. The intuitive survey setup on the thank you page enhances customer engagement and satisfaction. Merchants also praise the responsive customer service team for effective issue resolution and setup assistance. Continuous updates and new features, often based on merchant feedback, contribute to its positive reception.

September 7, 2019

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Home&Joy
United States
13 days using the app
July 4, 2018

Must-have essential app! Simple and easy to use.

Floracurl
United Kingdom
12 days using the app
November 5, 2019

I REALLY APPRECIATE HOW IT IS TO USE THIS APP. THANK YOU SO MUCH FOR GIVING MY STORE A REALLY GOOD SHOT AT SUCCEEDING INSTANTLY. I HIGHLY RECOMMEND PEOPLE TO USE THIS APP

STAWCX MART
South Africa
12 days using the app
Union Works Apps replied November 5, 2019

Thanks for the great review of our Grapevine app! We hope the insight you gain will help you to allocate your marketing spend wisely!

August 6, 2019

Just installed, hoping it works! let me check it and get back once i have atleast tested it for couple of weeks

Harold Electricals
India
9 months using the app
Union Works Apps replied August 6, 2019

Thanks for the review! We're sure you'll like the app, good luck with the testing!

February 5, 2023

Nice App! Works well and I like that is was very easy to set up! Not complicated at all! I look at it daily!

Seven Weeks Coffee
United States
11 days using the app
Union Works Apps replied February 6, 2023

Hey Anton, thanks for the super review! Great to hear you found the app set up easy and to see your store is receiving good response rates daily. We're here and happy to help should you need anything else.

July 9, 2018

If it does what I hope it does then it deserves five stars and should be highly recommended to anyone starting out in e commerce.

Wicca Waxes
United Kingdom
9 days using the app
April 7, 2023

Great app. Simple user interface and valuable insights at your fingertips!

Customer support was also super responsive!

Thanks!

Tip Top
Canada
9 days using the app
Union Works Apps replied April 7, 2023

Thanks for the great review Adam! Happy to hear you're receiving valuable insights from the app. It was a pleasure helping out and we're here if you need anything else.

March 9, 2023

Great app if you just need a simple post purchase survey. Easy to read dashboard to make decisions based on survey results.

GrippTek™
Netherlands
9 days using the app
Union Works Apps replied March 9, 2023

Hey Tomi, thanks for the great review! It was a pleasure helping to get your NPS survey looking good on mobile devices. We'll be here if you need anything else.

March 3, 2021

Seamless integration and really convenient for customers to leave their post purchase survey. Support is very responsive and helpful as well.

THOUSAND MILES
Malaysia
8 days using the app
Union Works Apps replied March 4, 2021

Thank you for the great review Justin! Very happy to hear that your post-purchase survey is working well!

October 15, 2021

This app was so easy to implement and customize and does just what I need! It's also very affordable.

Bloomers Intimates
United States
8 days using the app
Union Works Apps replied October 15, 2021

Thanks for taking the time to leave us a great review! Glad you were able to get up and running so quickly with your post-purchase survey. I hope it's providing you with insight into your marketing spend!