Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Reviews (181)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its insightful customer behavior analytics and marketing effectiveness. It features easy setup, seamless Shopify integration, and customer tagging based on survey results, enhancing personalized marketing. The integration with Klaviyo triggers specific marketing flows. Merchants also commend the intuitive user experience and responsive support team, recommending it for effective post-purchase customer feedback, product improvement, and engagement strategies.

March 14, 2023

Loads quickly at checkout. This is the best no-frills post-purchase survey app we were looking for. Support was also super quick and helpful to resolve some doubts we had.

Notcoy
United States
20 days using the app
Union Works Apps replied March 14, 2023

Thanks for the great review Kartik! Glad we were able to answer your questions and get you up and running with your post-purchase survey.

March 28, 2019

Great app! does exactly what it says, and integrates very nicely on the thank you page. Definitely, a valuable tool as it can give you a greater insight than what Google Analytics can offer alone.

The Black Seed Co
Australia
20 days using the app
Union Works Apps replied March 28, 2019

Hey Michael, I'm glad we were able to help you customise the grapevine widget to match your theme. Looks like you're getting some great results!

June 14, 2019

Super easy to set up. Customers were more than happy to fill this out after the purchase and we were able to gather some useful information for the marketing team.

IWOM Outerwear LLC
United States
19 days using the app
Union Works Apps replied June 14, 2019

Thanks for taking the time to leave us a great review and glad to hear that your Customers are taking the time to fill in your survey question!

October 25, 2018

I just downloaded this app to help me understand where my customers come from. It was easy to setup. I'll update when I put it to work for a while.

Posh Candle Co.
United States
Over 1 year using the app
August 11, 2018

terrific app to have in your aresnal

Nice Watches Store
United Kingdom
18 days using the app
December 8, 2019

At one point we were getting a lot of new users, and my co-founder said "We are getting so many new customers that we don't have the time to ask them how they heard about us.". After adding Grapevine, we let our customers tell us in a non-intrusive way. Absolutely love it.

Pop
United States
15 days using the app
Union Works Apps replied December 8, 2019

Thanks for the great review! We're glad that Grapevine was able to save you the time!

September 2, 2022

Great app, gives good insights and helps big time. Its one of those apps which is important for us..

Perfect Jeans
Denmark
15 days using the app
Union Works Apps replied September 3, 2022

Thanks for taking the time to leave us a great review Emil! Glad to hear that our post purchase survey can be translated using LangShop's dynamic translation feature.

April 10, 2019

Haven't used it for long but great so far. Easy to use and set up and I think I will find use for this

Booty Bands PH
Philippines
12 months using the app
Union Works Apps replied April 12, 2019

Hi, thanks for your review, pleased to hear that set-up was easy and that it's working well so far! It would be great to understand what we could do to make you feel this is ...

September 14, 2020

We use this app to capture where our customers are hearing about our products. Grapevine is an added bonus to our marketing and advertising.

BVstylez
United States
14 days using the app
Union Works Apps replied September 14, 2020

Thanks for your great review. We're pleased to hear that Grapevine is providing insight into your marketing activities.

September 7, 2019

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Home&Joy
United States
13 days using the app