Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for consolidating loyalty programs, wishlists, reviews, and referral programs into one platform, leading to increased revenue and customer engagement. The app's seamless integration with Shopify and its responsive customer support are highly valued. Some merchants have reported issues with the review migration service, but frequent updates show a commitment to improvement. The app is also praised for its affordability and value for money.

April 13, 2023

Great app and excellent customer service. The team is very efficient and reliable. Highly recommend this app

Lotion Bar
Australia
5 months using the app
Growave replied April 13, 2023

Hi Lotion Bar Team,

Thank you so much for taking the time to provide feedback 🤩. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. Let us know if you need anything, we are always here for you.

Best Wishes 😊.

August 23, 2019

Really awesome app with some really great features. The support & dev team have been super helpful and very quick to respond. Tattu has been especially helpful in helping me get custom features in for my store! I'm using the Wishlist and the Social Log in features for now, they are really easy to use :)

Pitspot
Romania
6 months using the app
Edited February 1, 2017

These guys are amazing. The app itself is fantastic - I looked around forever for a wishlist that worked well with my store and had all the features when I stumbled onto this app. It provides the best wishlist features I've seen AND lots of others. The social login feature is great, as well as the sharing. I look forward to using the other features (such as reviews) once the site gets going further.

However, the best part so far has been their customer service - it's spot on. I worked with Kalys for over an hour on their support chat to make the app work perfectly on my website. I then spoke with the CEO, Eldar, over e-mail a number of times for various help and support. They were both professional, quick to respond, and 100% successful in helping me every step of the way.

Thanks guys, sincerely.

The Perfect Presents
United States
6 months using the app
July 23, 2020

If i could give 10 stars I would, really.
The support helped me to integrate the app completely and add a few design alterations that I requested, after sending the design alterations i thought that i asked for too much and though that nothing would be done, but in a few hours of writing the request the got back to me with all the changes completed.

Will add this app on my other 2 shopify stores asap.

Thanks alot!

artsave
Sweden
6 months using the app
Edited August 13, 2021

I recently began using the Growave app and have found it nothing but useful and amazing! The customer service team has been exceptional in assisting me with any issues I have. As well, the process of integrating the wishlist button, reviews and rewards onto my website was smooth, however, when I faced challenges, the customer service team in collaboration with the technical team were always there to assist me! All I can say is that this is a beautiful/very useful app, with a top-notch team behind it. Update - as of August 13th 2021, I am updating my review to give further praise to the team at Growave, especially to Tina & Alex who are part of the support team, and the Dev team as they have truly provided support to me like no other company ever has with my business. Let me give a back story. About a week ago I learned that the Shopify theme I was utilizing for my store had released an update and so during the weekend I was working on updating my site. Accidentally, without remembering to save or duplicate my original store version, I deleted it. It felt like my world was over. All the months of work are all gone including the integration done for me by Growave. Over the week, with an incredible effort from myself, my cofounder, and my team, we were able to piece the site back together. Unfortunately, Growave's integration was lost. In my mind, I could only imagine the backlash I was going to receive from the Growave team as they were supportive and they went over and beyond with the first integration, now I have to tell them I deleted all the code and they will have to help me redo it (Keep in mind if I had received backlash for that they would have been absolutely justified). However, I informed Alex and Tina about what had happened and they met with so much love, sympathy, and understanding. They were so kind and amazing to me and worked with the dev team to integrate all the features and get my site back to the amazing way it used to look. I know this is such a long review but I just want to thank Alex, Tina, and the Dev team for all their effort. It means a lot to me and thinking about how everything played out makes me want to cry with tears of joy. Thank you so much to the entire Growave team for all they do and I know as my company becomes successful I will continue to tell this story and let people know how Growave was a company that contributed significantly to my business success! Thank you all again. Love you all.

MHD
Canada
6 months using the app
Growave replied August 2, 2021

Heya wonderful MHD team 🍂,

Wow! Just wow! This is such a detailed and very accurate review that you left on us. It was really interesting to read all the points you mentioned and there is nothing else we could do, but to assist and help you get your setup back cause we know how important it is to you 💖.

Our culture is based on a customer's feelings and we do make it a top priority in any case. We always strive to help every merchant with any of their queries and it is just wonderful to receive reactions back. Our job is a present, and your honest words are a priceless gift that we could ever receive.

Not only Dev team, Alex, and Tina work for you, but the whole Growave, every member of our wonderful company. This has been an another-level challenge to make things work including every customer's wishes, but we continue making it every day and we totally know that it is absolutely worth it 🎁.

We truly appreciate your feedback, and wishing you all the best 🎉.

Edited March 11, 2019

I wanted to give an update since my original review was about 5-6 months old. Shopwave is the best! They go above and beyond on EVERYTHING. Please go check them out - you won't regret it! I just got this app a few days ago and I love the difference it has made to my new website. I love the features: wishlist, reviews and that they do EVERYTHING! They sent me an email, asked what was important to me & what I wanted on my site, I woke up the next morning and it was done. I chose this app above the other ones because of all the reviews stating how great their customer service is, and it is great! I highly recommend using this app.

Dress With Tess
United States
6 months using the app
October 18, 2018

This app is incredible - I've uninstalled at least six other apps as this one contains everything I need.

I do want to send out a huge shout out to Kalys - the level of support has completely blown me away. Kalys has helped with every single customisation request I have had and never once lost patience with me, despite the fact that I have been chatting with him for nearly two hours around custom changes made to the app on my website. I also had help with Tuttu and she was lovely.

The application is effective and has so many facets to it. I'm only a few hours into installation and was so impressed I needed to leave a review. However, it is the service support that has won me over. If you're deciding between which apps to install for reviews, social media implementation, community engagement, look no further: SSW has everything. I really wish I had installed this sooner.

VK NG THE LABEL
Australia
6 months using the app
May 10, 2015

A great app, and incomparable support. Highly recommend!

Best Value for Money
Israel
6 months using the app
March 2, 2019

Awesome App! The customer service is outstanding. I asked for some changes and the changes were made right away, Thank you!! Found it so easy to use. It is very user friendly and great for a beginner like me. Will definitely keep using it. I definitely recommend this app to everyone.

BuyerZbuZ
Canada
5 months using the app
January 30, 2021

Highly recommend.
It also quickly resolves revision requests.
It’s great that the feedback on the question is very quick,

stoBIG
South Korea
5 months using the app
Growave replied February 1, 2021

Good day team at stoBIG, 🥳

Please accept our immense gratitude for investing your time and sharing your amazing review.
Words utterly fail to express our appreciation for your acknowledgment and support.

Always be sure that fulfilling your requests is our pleasure, and we strongly believe that we will have more opportunities to serve continuously in the future. 💕🤗