Reviews (2,134)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

November 7, 2018

Super Great App, works well, love the look and feel on our site and the support is awesome. Thanks guys keep up the great work

Divas Fashions
South Africa
5 months using the app
February 16, 2021

The app is great and their support too. The app integrates perfectly with the website. Highly recommended!

CENTROARTESANO
Spain
5 months using the app
Growave replied February 16, 2021

We are incredibly grateful for such a lovely review and recommendation from your team, CENTROARTESANO! 😊

It is such a pleasure to see how Growave perfectly fits in your amazing & colorful store! 😍

We put so much effort into providing outstanding customer support and it’s always one of the best compliments when we hit the mark for our customers. ✨

We are happy to have you as our customer and we hope for many years of fruitful cooperation with you! ❤️

June 29, 2016

I would definitely recommend this app if you want serious sales conversion for your shop. All the widget you possibly need for keeping customers. Reward programs are out of fashion chose this instead. Not to mention the great support with extra fast response, they never sleep.

Courez Chez Must
France
5 months using the app
Edited July 3, 2019

I got extremely nice and fast customer service and I'll definitely keep using the app since it makes life so much easier.

Overstock Oasis
United States
5 months using the app
February 22, 2023

Thank you for your excellent support!
I'm a Shopify beginner, so there are many things I don't understand, but they were willing to accept and solve even the most detailed requests. Also, I am Japanese, so I think I caused trouble with my poor English, but they patiently dealt with me. The functionality of the app is also great. I will continue to use this app.

So.29<so-fuku>
Japan
5 months using the app
Growave replied February 23, 2023

Hey Yo, 😊

Thank you for your detailed feedback, it's our privilege to assist you and make your experience with our app amazing. ✨

Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!🙌

Happy Growaving!

May 7, 2021

This app is amazing! So helpful and easy to use. Also anytime I had any questions the customer service was on point. Thanks Growave!

Awareness Outlet
United States
5 months using the app
Growave replied May 7, 2021

Hiii, the Awareness Outlet team,

We are so thankful that you found the time and left us this amazing review. 💚 💛

And words can't describe how thrilled we are to see that you're enjoying our features as much as we're enjoying being of service to you.

Also, we personally want to thank you for spreading peace and confidence during these trying times! 💫 🌿

May 14, 2019

Definitely one of the best apps on Shopify, we’ve been using it for a few months now. The team is always ready to help, support is amazing and requests are always done surprisingly fast. This last time we had the pleasure to be assisted by Nurila, Customer Success Manager, who answered all of our questions and fixed our current problem.

ASTERIA
Canada
5 months using the app
September 15, 2021

Thank you Alex for your quick and effective support. I'm now using Instagram, Reviews, Rewards, and Social Log in. The Admin Dashboard is organized very easy to use. The support team helped me to customized each App to best suit my theme. Highly recommended app and support team.

Apride
Vietnam
5 months using the app
Growave replied September 16, 2021

Heya Apride Team,

Wow, thank you for such kind words about our service and features ❤.

Our team always tries to keep up high every moment. And we are very pleased to know that you noticed and highlighted them ⭐. Alex is especially glad to hear your opinion and praise 😊.

We’re very grateful for clients like you and hope you stick with us for years to come. Thank you so much again!

December 21, 2020

I've had some challenging situations mostly due to my less than full understanding of each Growave setup options. However, the kind ladies of the support team, especially, Tina & Alice, were always there and took time to help straighten things out. One of the best support team I've ever experienced. I recommend first time users to spend enough time to fully understand the system to avoid any confusion later.

KoKo Shiseido Beauté
United States
5 months using the app
Growave replied December 22, 2020

Hey there team at KoKo Shiseido Beauté,

We thanking you whole-heartedly for your caring and inspiring review. ❣️

We are delighted to learn about your achievements due to your diligence and indifference. We strongly believe that your compassionate feedback will help most of the merchants and motivate them the same as us. We highly appreciate your contribution.

Once again thank you very much for all these kind words, our team is in the seventh heaven because of happiness. 🤩

If there is anything more for which you may require our assistance, don’t hesitate to contact us.

November 25, 2021

I am so happy with the customer service!! Their development team and Tina are really supportive and understandable. Higly recommend!

OhmoJewelry
United States
5 months using the app
Growave replied November 25, 2021

Greeting of the day team at OhmoJewelry 💗!

Wow, why so sweet 🥰. We are so happy to see you in our big Growave family. Tina is on cloud nine from your words, you made our day and we all hope every day will be a pleasure for you with us 😊.

We really appreciate the time you took to share your honest feedback with us. We always try to exceed our customers’ expectations and are ready to go the extra mile to help them to get what they want. Your successful experience with the Growave app is our main priority.✨

Thanks, and enjoy the Growave experience 💝.