Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for consolidating loyalty programs, wishlists, reviews, and referral programs into one platform, leading to increased revenue and customer engagement. The app's seamless integration with Shopify and its responsive customer support are highly valued. Some merchants have reported issues with the review migration service, but frequent updates show a commitment to improvement. The app is also praised for its affordability and value for money.

May 12, 2022

At first, I was not really impressed with the app when I started setting it up. Because it lacked customization options and I am not a developer. So I thought I will get in touch with the app support and see what they can help me with. To my surprise, they were willing to help me out to adjust the features so it is on-brand. Tina, from the app, was so professional, quick and kind. I am definitely keeping the app! And Customer Service exceeded my expectations. Very pleased!

AK Vibes
United Kingdom
3 months using the app
Growave replied May 17, 2022

Hey team at AK Vibes,

Please accept our sincere gratitude for such kind and warm words addressed to us 🥰.

We are very grateful to you! We'll be sure to pass your feedback on to Tina. And we promise to keep on providing you with the highest quality service.

Have a great week ❤!

July 30, 2015

I have used a long list of Shopify apps for a very long time on many different projects. I can honestly say that first of all this is one of the best and valuable apps out there, specifically in the social and marketing niche.

Second, but even more important, is the support. The company stands behind their app 100% and works tirelessly to resolve all issues in a extremely prompt manner. I know the shop I am working on at the moment has a very specific custom setup with metafields, etc... Needless to say the app (or any other app) do not work straight out of the box.

However, SocialShopWave guys worked around the clock to fix ALL of my obsessive requests - big thanks to the support team! App developers should take notice and learn for these guys.

Did I mention, that all of the support was free? Thanks again!

Everdrobe
United States
3 months using the app
November 28, 2022

I used this app to help me add a wishlist to my store, but I could not have been more pleased with all the features available even for my basic plan. I am able to do a rewards system with my customers and they're able to earn points to get rewards; which essentially helps them spend more. I was even having a problem changing something and the customer support I received was great! I got help from both Nurila and Aiperi and they were so helpful and pleasant! Great app.

Carrington Beauty
United States
3 months using the app
Growave replied November 29, 2022

Hi the team at Carrington Beauty, 💕

Thank you for the detailed review of your experience with our app and the first touch was great with us, we highly appreciate it! It is our privilege to assist and serve our valuable customers. 🤗

Happy Growaving✨!

Edited November 6, 2018

Not used too much yet - but looks great and the support and service is really good - just about to get into it now - I will come back and let you know how it goes!

www.remixd.co.uk
United Kingdom
3 months using the app
March 24, 2023

Once again, the team at Growave have absolutely NAILED their customer service. A huge shout out to Aidana and Alex for their reactivity and professionalism, 11/10 to you both. The best customer support that exists.

Collect Paris
France
3 months using the app
Growave replied March 27, 2023

Hi team of Collect Paris,

Our team is overjoyed to read your 5-star review 🥰✨! Your feedback is greatly appreciated.
Aidana and Alex pass their best wishes to you 🫂!

Please reach out at any time you need their assistance! The support team is always happy to take care of your queries!

Happy Growaving 🎉!

August 28, 2017

Awesome app and even better customer service!

Clariluz
Canada
3 months using the app
July 27, 2019

love this app. It helps me a lot and they have the best support team! Definitely, I'd like to pay $50 per month for their service.

SugarAndVapor
Hong Kong SAR
3 months using the app
Edited September 17, 2021

Amazing and super fast customer care. I'm improving this app in a new website to reward my customer for each purchase. In addition, I added the IGC in the homepage, in order to create more engagement with our customers.

Mesauda Nail Pro
Italy
3 months using the app
Growave replied September 20, 2021

Greetings of the day team at Mesauda Nail Pro!

What a wonderful review. Thank you sooo much for it. We truly appreciate you and your kindest words and we are so touched by your highest praise, thank you so much for finding the time and leaving us this wonderful review. You guys make us feel humbled and grateful for trusting us with your growth 😍🙏🏻!

Wish you and your business many and many loyal admirers and promise to stay your most loyal supporters 💗!

December 17, 2016

We've been using for the trial period mainly being interested in social login, wish list, comments. The full app has a lot of features and we just tested some of them. All worked beautiful and the support was great. We needed some customisation and advices which we got in a very efficient way.
We are now working to see how the board wishlists are working. So we continue to count on their support.
I highly recommend this app with fast response getting new customers and keeping them in line with the shop news.

Libelula Vesela
Romania
3 months using the app
November 10, 2016

Great application. Eldar is very helpful. Very good customer service. The application has a lot of options and everything is working very well. Thank you!

Malizbijoux
Ireland
3 months using the app