Reviews (2,135)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

Edited October 29, 2020

Silence and get 5 stars review. Powerful app and very easy to use, superb customer support with quick response and resolution time!

DrinkSeeks
Thailand
3 months using the app
Growave replied October 29, 2020

Hi DrinkSeeks! We really appreciate the time you took to write this lovely 5-star review. 😍

It’s so pleasing to hear that you find Growave powerful & easy to use. And to know that our customer support left you satisfied - is one of the best compliments for us! ✨

We are a comparably small and young company and every bit of feedback like this does so much help us out!

Thanks for your kindness. 🌺

April 26, 2022

I would love to appreciate this very good application. Next, I would like to highly appreciate the patient follow-up of Alex and Growave's staff.

YOMOMENT
China
3 months using the app
Growave replied April 26, 2022

Dear YOMOMENT team,

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us!🤩 It`s always a pleasure to hear such feedback and warm words, it shows that our hard work is being paid off. Thank you once again🌞

Hope to continue supporting you in the future times!
Wishing you a great day 💖.

January 6, 2022

Very Good customer service! I am very happy with this app and i would recomend it. The service provied is super fast

Sneaker Palace
Germany
3 months using the app
Growave replied January 8, 2022

Dear Sneaker Palace Team✨

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations. You don’t know how much your fantastic feedback means to us here at Growave. It makes our day to hear that we were able to provide you with 5-star service.🥰🥰

You’ve left a smile on the faces of our whole team with your kind words. We’re grateful that we have the opportunity to serve you. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our product and provide the best possible service to every customer who walks through our door🤗

Sincerely,
The whole team at Growave❤

February 19, 2019

Perfect App, perfect service! I am using SocialShopWave for my own shop. It's perfect! I had some issues with the App but Nurila helped me through all the problems. Thank you very much!!

Noira
United States
3 months using the app
April 29, 2021

After tried so many alternative products, finally, finally, I got what I want and it is not expensive though, with so many features integrated, Tina、Tattu and the development team, helped a lot with my website. There are a few things that need improvement, analytic-wise, the dashboard is not very intuitive and I don't see an A/B testing option available. Overall, this is a fantastic plugin, probably the best out on the market considered its all-in-one integration.

BVVU
United States
3 months using the app
Growave replied April 30, 2021

Good day, the amazing BVVU team,

How can we possibly thank you enough for your mind-blowing review??😊❤️

It's thoughtful clients like you who make us fantastic, and for that, we're eternally grateful. We have and always will keep and develop our coherence cause you are our strongest motivation!🦄

And again, thank you tons for providing us with these wonderful ideas for improvement. We will definitely consider realizing them in our future builds.🥰

Stay tuned for that and many more cool things ahead! 🍀

February 27, 2018

So amazing! Such great customer support from chat and email! Saves so much time they will literally change, edit, fix anything in your site for you so you don’t have to try to do it yourself!! So worth the $99 a month i pay for the upgraded plan. So many customers had made wishlists and accounts and makes my site look way more professional! ⭐️⭐️⭐️⭐️⭐️

Little Munchkins Company
United States
3 months using the app
January 14, 2015

Phenomenal customer support. Can't recommend the app enough.

CaptainClaim
United States
3 months using the app
March 19, 2019

Great app so far, and great support team - Nurila and Tursunai are bothe very helpful, fast and responsive!
I requested something yesterday and they did it immediately (I'm not even paying yet).
I had another site using a different wishlist program that I had to pay for - thinking of moving here - I feel like I get more from their app.

Deliver with Love
Singapore
3 months using the app
Edited August 22, 2017

Probably one of the best app for Shopify out there!! This app is great & very easy to use. The social login & sharing aspects have already increased our social presence... The only downside would be the team taking time to reply to issues but once they do, they always fix stuff & are very friendly. Get it, it's a no brainer!

Lavenu
France
3 months using the app
November 2, 2017

Absolutely awesome customer service! They helped me right away to set up everything and we so helpful and answered all my questions! Can't wait to see the results from this app! Would highly recommend!

Nicas Clothing Accessories
Canada
3 months using the app