Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features such as loyalty programs, wishlists, and referral programs. It's praised for its user-friendly interface, seamless Shopify integration, and theme compatibility. The app is valued for its cost-effectiveness and responsive customer support that offers customization. It's reported to enhance revenue and customer engagement, with a translation feature beneficial for non-English speaking customers. Regular updates show a commitment to improvement and customer satisfaction.

September 10, 2021

great value for the features as you get loyalty points, reviews, wishlist, cool instagram widget & social login combined! best part is the high quality support team! would definitely recommend everyone to use this!

Casemi Tokyo
Japan
2 months using the app
Growave replied September 12, 2021

Good day team at Casemi Tokyo ✨!

We are so thankful that you found the time and left us this amazing review. 💚 💛

Your sweet review made our day. 😍 🥰 Thank you from the bottom of our hearts for expressing the appreciation of our features and we couldn't be happier to see how you find our collaboration so fruitful.

We are lucky to have the opportunity to show you the full power of our app and we will happily keep supporting you in learning more about Growave! 👩🏻‍🤝‍👨🏽

October 21, 2019

Well, it's not often that I write something in reviews but this time... I have to say a big thanks to Azem from the application, she made a big job to figure everything out on chatgris.fr She worked late till night to fixe everything and if that is not a service, there is no one else doing a good service then. again big thanks for your work, patiente and super cool attitude. have a good one

chatgris.fr
Switzerland
2 months using the app
April 10, 2017

Amazing app. What is more amazing is the staff. They have help me integrate everything i need on their website. Highly recommend this app.

Beads And Craft
Canada
2 months using the app
June 15, 2019

This app is helping me cover so many of the things that I wanted to do in my store and the customer service is excellent.

Imaginations Unbound
United States
2 months using the app
July 27, 2022

Working with Growave has been a great easy experience. The app was very easy to get integrated, lots of features you can include (or exclude) ie. Reviews, Loyalty, Social Log Ins, the list goes on... And Alex, our customer support manager has been top notch. Quick responses & very happy to help. Would highly recommend!

Happy Hour Cocktails Co.
Australia
2 months using the app
Growave replied July 27, 2022

Happy day to our beloved Happy Hour Cocktails Co. team! 🤩🥰

We are very happy to hear such kind words and an awesome 5-star review! 🥳 Thank you so much for your time and for your honesty. 💘

Please feel free to reach out with any queries you might have. You're always more than welcome! 🤪

November 16, 2018

I recently downloaded the app and had an amazing experience with the customer service team, especially by Tattu. They were all very helpful and quick replying my questions, as well as assisting with the installation. Good job!

VOLP
Canada
2 months using the app
January 13, 2020

Very kind and helpful service. Thank you for your support through out the whole way.

Nicholas Warren
Managing Director
IMPERIAURA PTY LTD

Imperiaura pty ltd
Australia
2 months using the app
February 16, 2018

This is an amazing team, they supported me in every step and help to make sure that I was on the right plan and how to get the most out of that plan. They also spent the time to review and check in with me as I have continued to use them.
love the social log in connections this makes it very easy for the user and for us to collect the right info.
A must for any shop.

Jarbello Llc
United States
2 months using the app
Edited December 9, 2021

日本のサイトに導入しました。 I chose this app because I use social login, review collection, loyalty program, and favorite list.
It's easier than adding a bunch of apps because all the features you want to implement are in one place.
I didn't use it for our site, but I'm also attracted to the fact that you can pull in other posts from instagram.
Emails to customers are also prepared from the beginning, so if you are not particular about what you want to send, you can minimize the customization.
I was expecting to lose the points that my customers had accumulated due to the site migration, but I was told that I can transfer them to GROWAVE.
The articles on setting up the system are extensive, and there are many things that can be solved without inquiring.
If I can't solve a problem by myself, I can ask a question via chat, which is most helpful.
I use English and images to communicate my inquiries, and when my intentions are understood, they are promptly responded to, which is very helpful.
I'm Japanese and can't speak English at all, but I've been able to communicate with them using the translation tool, so if you're not sure which app to use, I think you should consider it as a candidate :) ソーシャルログイン、レビュー収集、ポイントプログラム、お気に入りリストを使用するため、このアプリを選びました。
導入したい機能がまとまっているので、アプリを何個も入れるより楽です。
うちのサイトでは使いませんでしたが、他にもinstagramの投稿を引っ張ってきて載せれたりするのも魅力的ですね。
顧客に送るメール文なども、最初から用意されているので、特にこだわりがない場合は最小限のカスタマイズで済ませる事ができます。
サイト移行のため、それまで顧客が貯めていたポイントが失効してしまうと思っていたのですが、それもGROWAVEに頼めば引き継げるそうで助かります。
設定に関する記事は充実していて、問合せせずとも解決できることも多くあります。
自分で解決できなかった時は、チャットで質問ができて、これが一番助かっています。
問合せは英語や画像を使って伝えるのですが、こちらの意図が伝わると迅速に対応していただけてとても助かっています。
私は日本人で英語は全くできませんが、翻訳ツールを使ってやりとりすることができているのでどのアプリにしようか導入を迷われている日本の方は候補にいれて良いと思います。

PUPPAPUPO オフィシャルストア
Japan
2 months using the app
Growave replied December 10, 2021

Hi PUPPAPUPO Team🤗

Thanks a lot for having time to leave us such a wonderful review😍

With so many great apps to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. All our teams will be so delighted to hear that you enjoyed it and have a wonderful experience with us. We take pride in knowing our customers are happy with their positive journey.

We appreciate your loyalty and continued trust in our app and the features that it has. Our entire team here at Growave works hard to deserve your loyalty. Hope to have long-term cooperation with you!💖

Have a great day ahead!✨

March 9, 2022

Fantastic application and customer support! I recommend this application 100% with no hesitation! Also, I am really helpful to Tina on customer support who helps me a lot with some problems I had! Keep going guys your amazing job!

Ribeye Club
Cyprus
2 months using the app
Growave replied March 10, 2022

Greetings, the amazing team at Ribeye Club!🤗

Your heart-melting review made our day, thank you a million for that! It's always our pleasure (high five from Tina!) to work with wonderful clients like you, and we couldn't be happier that you guys feel the same.😌

It's the best motivation to keep improving our app and supporting your business,
Сheers!❤️