Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for consolidating loyalty programs, wishlists, reviews, and referral programs into one platform, leading to increased revenue and customer engagement. The app's seamless integration with Shopify and its responsive customer support are highly valued. Some merchants have reported issues with the review migration service, but frequent updates show a commitment to improvement. The app is also praised for its affordability and value for money.

July 13, 2023

Great customer support! Reacted to an individual request and their developer team made individual cusomizations for me. fantastic!

MISM
Germany
5 months using the app
Growave replied July 17, 2023

Hi team of MISM,

Thank you so much for rating us with 5 stars 🤩! Your satisfaction is our priority and we'll do our best to deserve it ✨!

Please let us know if you need assistance! Our team is always ready to help you 🥰!

Aidana,
Growave Support team 🙌🏻!

August 18, 2023

it's a very useful app with great features, and the support team is very responsive.

TALISHKO
United Kingdom
About 1 month using the app
Growave replied August 20, 2023

Dear team at Talishko,

Your words have truly made our day! Thank you for taking a moment to brighten ours with your positive feedback about our app. It's music to our ears that you're finding it not just useful, but also enjoying the fantastic features it offers. It's also wonderful to hear that our support team has been there for you when you needed them. Your kind words fuel our commitment to providing nothing less than stellar experiences.

Thank you once again for choosing our app and for being a part of our journey. Your support means the world to us.

Warmest regards,
Saule from the Growave support team ❤.

July 17, 2023

The app integrates very well and easy into my existing shop. The support is really helpful and fast. I had a question and needed support with the integration of product reviews on my page. The request was fulfilled within 1 hour by a developer. Really great product and serivce!

Nomadik
Switzerland
About 6 hours using the app
Growave replied July 19, 2023

Dear Nomadik,

We are very grateful for the feedback you left. Therefore, we try to do our best every day! 😊🙏

I am very happy that we were able to help you quickly and promptly. Our service is constantly improving and we hope to continue to leave you satisfied. It is our main priority. 💜

We are always here to assist you in any situation wherever you are in the world. ✨

Saule,
Growave Support team.

December 3, 2023

5 estrelas

plazaclub
Portugal
3 days using the app
Growave replied December 4, 2023

Dear plazaclub team,

Thank you for your valuable review! We truly appreciate the time you took to share your feedback. Your satisfaction is our priority, and we're here to assist with any questions or requests you may have. Feel free to reach out anytime – we're here for you! 🥰

Begaiym, Reputation Manager

April 29, 2023

Assistenza veloce ed efficente. Ayana mi ha aiutato nel settare l'app e per ogni mia richiesta è sempre presente

Preziosi Curiosi
Italy
10 days using the app
Growave replied May 1, 2023

Dear team at Preziosi Curiosi,

Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated, Silvio. You made our day!

Please feel free to contact me with any questions or inquiries, we're always happy to assist 💖.

Edited February 22, 2024

Edit: 9 years on and we're still happy with the constant development and excellent customer service.

It's been such a pleasure integrating SSW in our new website. There are so many great features here that we'd have to use four or five other apps to get the same results. And there's a few features that you can't even find in other apps at all. SSW is such an amazing social toybox, that we will be rolling out the features gradually and build a marketing campaign around them! SSW will be the first app I install on all future websites.

I've had to get in touch and ask for support from many app developers over the last two months and no one was nearly as responsive and supportive as Eldar and his team! And our SSW account is still on trial and haven't paid them a single penny yet. Incredibly caring and attentive customer care and tech support. I don't even think I ever got a negative response on any of my crazy requests - the closest Eldar came to "no, sorry" was "no, sorry... not right now but we're working on this feature and we'll be launching it very soon". And he has kept his word, with new features launching while we are still setting up.

Social Shop Wave has a great ecosystem of useful apps bundled in one and some of the best customer care I have encountered. Keep up the good work guys, you're onto something special.

The Rogue And The Wolf
United Kingdom
Over 8 years using the app
February 8, 2016

A really good app - looks good and works like a charm :). The same applies to support - Eldar has been really helpful and fast to answer.
Highly recommended!

Miapupe
Estonia
Almost 8 years using the app
July 7, 2016

Love all the features! Make my site much more fun !! Customer Service is OUTSTANDING!!

Essential Oil Style
United States
Over 7 years using the app
December 26, 2016

Before installing this app, I had to use many apps for some features like wishlists, reviews and social login. But SocialShopWave has all the features I need for my website. And this team is always trying to add new features and new updates.I recommend the app. Especially I highly recommend the app, if you need all the features.

Kollectionk
South Korea
Over 7 years using the app
Edited July 7, 2016

Our site isn't live as yet but this is a simple, fuss-free, fun app that really does make a lot of your work simpler when it comes to login, sharing, wishlists, etc. It's an all-round app and we do recommend it! Eldar's service is SUPER QUICK and SUPERB QUALITY. Thank, Eldar - will be pestering you for some more customization today though... :D

Eina Ahluwalia
India
Almost 7 years using the app