Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for consolidating loyalty programs, wishlists, reviews, and referral programs into one platform, leading to increased revenue and customer engagement. The app's seamless integration with Shopify and its responsive customer support are highly valued. Some merchants have reported issues with the review migration service, but frequent updates show a commitment to improvement. The app is also praised for its affordability and value for money.

March 27, 2020

Great app! Helpful agents and great service. Respond really soon and they helped us solving our problems within minutes. Extraordinary!

毛起來 MAOUP
Taiwan
About 2 months using the app
October 24, 2014

Wonderful, easy to use app complete with fantastic customer service! We love how the customer logins are compatible with signing up of our monthly e-newsletter so we don't miss out on sign ups in that arena!

Midori Bikinis
United States
About 2 months using the app
March 27, 2018

This program is great. I call it a program because it is more than 1 app. It has elevated my website to a new high. I love the look and feel of this. The customer service is great. The quick response time, even being so many hours ahead. I know that when I go to bed and wake up in the morning that it will be completed. The customization is great. I used to use 5 different apps that slowed down my site. Now I have one and its perfect. All the big companies are using it. Thanks SSW for the excellent job and the 5 sales in 1 week.

Mar Qui
United States
About 2 months using the app
February 25, 2015

I cannot count the number of Shopify apps I have installed looking to add features that I want to use to make my store continue to become even better. Some have filled the void perfectly and some have not even come close to what they advertise; but a app that not only integrates the features I was looking for but goes above and beyond and integrates features that I couldn't find or that go above and beyond what they even advertise I had not come across yet, that is until I downloaded SocialShop Wave. I came across this app looking for a better way to integrate my store with my own and also my customers social networks. This app does everything it says and also throws in a few extras! I had been looking for a better and more visually appealing way to include customer profiles on my site since the theme (Supply) I was using just could not quite fill this bill as well as I had hoped. Here is what I have found with SocialShop Wave:

1. Customer profiles are GORGEOUS. They are more personal and better looking than even the ones big companies like Amazon or Walmart use on their sites.

2. Live feed looks promising but as I have not launched yet and don't have any customers to implement this with so I haven't really had a chance to put it to the test.

3. Ask your friends and the faves button work and look exactly as they should and are a really neat feature.

4. Design and branding options are endless if you know some css but if you are not familiar with code and would rather not mess with it then you can adjust a pretty wide variety of design options using their in-site dashboard.

5. Reviews are beautiful and very straightforward. I would like to see a few additional features such as being able to let customers rate each others reviews as "helpful" or "not helpful" and organizing them by such distinctions.

6. Customer service, two words that make or break a company. I am happy to say SocialShop Wave and more specifically Anton have completely aced this aspect of their company! He contacted me just a few hours after I downloaded the app and not only welcomed me but offered me his assistance if I had any questions (which I did) and responded to my questions with clear and concise answers within a few hours or less. I wanted to integrate the customer profiles more extensively in my site and he did all the work for me start to finish and had it completed THE VERY SAME DAY. In my opinion their customer service is the feature that stood out to me the most. Thumbs up to Anton for being so helpful.

This review has dragged on a little longer than I had anticipated but I cannot say enough how happy I am that their app met AND exceeded all of my expectations. Being a start up with limited funds I usually opt for the free plan on all the apps that I download but SocialShop Wave may be one that might just be worth some of my hard earned money. But don't take my word for it, download the app and see for yourself. I am fairly confident you won't be disappointed.

Atrion
United States
About 2 months using the app
February 29, 2020

This app is incredibly good but I have to say it is the amazing customer service that makes it the best app ever! The customer service and speed at which they get back to you is above and beyond and nothing is too much trouble. They installed everything and did everything to get both my websites up and running to work with the rewards, reviews, Instagram and more. This app is worth every penny and more. Highly recommend.

Piggi International
Australia
About 2 months using the app
November 2, 2016

Great support, great app. Does a lot, and integrates fairly well. Can't wait to see how it does over the next few weeks.

The Jock Store
Singapore
About 2 months using the app
Edited February 26, 2021

Just recently added this app on our new website version. Super easy, flexible, affordable. So many different options to use and make us better!!! Our whishlist is now the best. The staff is great and very responsive. Thank you Alice at Growave!

Beauchamp Art Gallery
Canada
About 2 months using the app
Growave replied March 1, 2021

Greetings of the day team at Beauchamp Art Gallery,🤩

You have our sincerest gratitude for leaving us a cosmically cool review. It has been a pleasure taking care of your site. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.💐🤍

Thanks again and have a magnificent day!

April 27, 2015

I like it a lot. Service is great. So far I have only positive comments about this application and developer's team. A little bit expensive for those who didn't make any sales yet, but that is another thing. I would recommend this app to anyone.

Olrady Boutique
United States
About 2 months using the app
November 20, 2014

Awesome! Easy to install and integrate , lots of features are provided in this app which depletes the role of the other apps as well. Nothing is better than this it's free and works perfectly.

StylishBeau.com
India
About 2 months using the app
April 6, 2017

Well I've had this app for exactly one day now and I've already gotten my first review! Not only is it effective but it has made my store more interactive for my customers. Their support team is incredible and respond very quickly to my concerns. They're very helpful. Keep up the good work SocialShopWave team!

Crafts Couture
United States
About 2 months using the app