Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for consolidating loyalty programs, wishlists, reviews, and referral programs into one platform, leading to increased revenue and customer engagement. The app's seamless integration with Shopify and its responsive customer support are highly valued. Some merchants have reported issues with the review migration service, but frequent updates show a commitment to improvement. The app is also praised for its affordability and value for money.

March 29, 2022

I was looking for a rewards app and a review app. I downloaded a few and played around with them but none were providing what I wanted. Then I came across Growave. Both in one and the added bonus of the wishlist. I'm still getting to grips with it all and looking at what I can implement to drive sales, loyalty and connection with our audience. So far though I have to say I am mightily impressed and customers in general seem to be engaging and signing up.

Barefoot Junkie
United Kingdom
22 days using the app
Growave replied March 30, 2022

Wooow, thank you so much for your wonderful review team of Barefoot Junkie🥰

It`s such a pleasure to know your 5-star review, your kind, and amazing words are making our day so thank you for sharing your experience with us. The whole team at Growave will be over the moon knowing that we have achieved our goal - satisfied and happy customers are the main priorities for us.🌞🙌

Thank you and take care,
Growave Team🤞

June 2, 2020

Super good app! Got all I wanted and even more. Customer support works super fast! They installed everything for me and put it suitable to the design of my webpage. Thank you , guys!

thePaifer
Cyprus
22 days using the app
Edited September 25, 2019

Writing a second review because I am just so amazed at the app and also the customer service provided to my shop.

In the beginning I needed an app for rewards and a wishlist. I tried other apps but it just did not do it for me. That was when i tried Growave and was so amazed at how they tailored everything for me from the colour to the placement. They did everything according to what i needed and wanted.

After opening up my store and having the app run smoothly, I decided I needed a review section and within a day of emailing them my requirements and needs, everything was up as communicated.

I cant recommend this app enough! So if you are looking for client rewards, wishlist, reviews and more THIS IS THE APP FOR YOU!!! The customer service is phenomenal.

Seed Interior
Singapore
22 days using the app
May 3, 2016

The app works very well and outstanding service!
The support team answers in a very short time and it is always available to help out make better use of the app. Haven't seen that with most apps.

The app its self works very well. Well done boys!

Casetimes
Spain
22 days using the app
October 31, 2022

By far the best customer loyalty app. The customer support is 10/10 and super helpful. I am glad that I switched to this app. Keep going!

Seifenfeestore
Germany
21 days using the app
Growave replied October 31, 2022

Hi, Marion and Seifenfeestore team,

Thank you for your awesome feedback! You made our day ✨!
Our team always tries to perform excellent Customer service, and this is the main reason that we have such incredible customers, like you 🎇!

January 6, 2020

Good app, does what is says, like the free version. Good app, does what is says, like the free version.

Pure Skin Essentials
Belarus
21 days using the app
February 24, 2023

Customer service speed and friendliness is absolutely spot on. Just a wonderful experience and there are so many great things to do with this app. I am excited to where it will take us :)

Sagittamed
Germany
21 days using the app
Growave replied February 24, 2023

Hi Sabine and team at Sagittamed🙌

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. 🤗
Always ready to assist you and make your experience brilliant with our app.

Happy Growaving. ✨

September 9, 2021

Great app for loyalty schemes and reviews. The customer service is top-notch. We will definitely keep using this application for a while in our store...

Merc Clothing Ltd
United Kingdom
21 days using the app
Growave replied September 10, 2021

Dear Merc Clothing Ltd!

We truly appreciate your valuable feedback on us. Thank you so much 🤗!

It is nice to see that you were so impressed by our Loyalty&Rewards and Reviews apps when we also have Wishlists, Instagram and Social Login features that play another important role in e-business. We are always happy to help you out with setting up our programs.

It is not only our customer support team but the whole Growave staff, that works hard on delivering proper service and meeting every customer's expectations individually. Thanks to our dearest merchants who choose us 👨‍👩‍👧‍👦.

Cheers and have a good one ✨!

August 5, 2022

Master of none, unfortunately. Also steps on other review apps if you're not using their review functionality - continually hides your review page!

Peter Cox Photography
Ireland
Almost 2 years using the app
Growave replied August 23, 2022

Dear team of Peter Cox Photography,

Please accept sincere apologies from me and the whole team! We didn't mean to disappoint you and never meant to cause you any of the inconveniences you had while using our app. 😪

We truly want to be helpful and please be sure that from our end, we do our best to maintain smooth work and meet your expectations! 🙏 Unfortunately, since you deleted the app, we lost all access and didn't have a chance to investigate this case.

Please give us a chance to prove that Growave is an effective and reliable app for your business.
We realize we still have room to grow and feedback from our favorite customers helps us a lot.

We will be happy to see you back with us if you ever decide to install our app and help you out with your requests and smooth integration. 🤗

January 23, 2023

I used this app for over a year and it was a big mistake for our store. I would say that in the last year or so I received only a couple of reviews and I couldn't understand why. I changed from this provider to another and started getting reviews immediately. The cost of using this program is immeasurable to us.

Playroom Avenue
United States
Over 1 year using the app
Growave replied February 9, 2023

Hi team at Playroom Avenue, 😇

Thank you for taking the time to share your experience with us. We're sorry to hear that you were disappointed with our product. Our goal is to provide our customers with the best possible experience, and we regret that we fell short in your case. 🙏🏻

We take all feedback seriously and we would like to use this opportunity to make things right.

We have made multiple attempts to contact you via Skype and email, but unfortunately, we have been unsuccessful in reaching you. Our aim was to ensure a clear and accurate understanding of the situation with the Reviews feature as this information could assist us in comprehending the circumstances better and making the necessary improvements.

We would greatly appreciate it if you could reach out to us at your earliest convenience so we can discuss a resolution that will work for you. ⭐️