Reviews (2,134)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

April 23, 2020

I have been using the app for over 1 year now. It works as perfect for my needs.
The more impressive part is the support. Every time, I reach out to them for a question, they will get it back and solve the issue quickly. Very impressive! Happy Customer with them.

BackfireBoardsUSA
United States
Over 3 years using the app
February 21, 2018

Love it! Support is fantastic!

Anomalie Accessories
Australia
Over 3 years using the app
March 12, 2020

I use this app for reviews and wishlist and it works great, the support is fantastic and I recommend it!

Tilla Baby Box
Italy
Over 3 years using the app
Growave replied March 13, 2020

Thank you sooo much for sharing your feedback! We are thrilled that you loved your experience! :)

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks a ton for your kind words!~

September 9, 2020

Using this app for the reviews and contacting customers for review requests. The support has been perfect, you get fast responses and fast results. They're doing everything right and taking care of customers. By far the best support we've ever contacted.

Plythal Technical Gear
United States
Over 3 years using the app
Growave replied September 9, 2020

Hey, Plythal Technical Gear thanks for such a positive review!😊

We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution. Being open and flexible for all queries is one of values.

As you’ve mentioned, Growave Reviews automatically collects reviews from customers and even from past orders with just an initial set up. We are excited to see you get use out of Reviews features :)

March 7, 2022

程序非常的好用,客服很尽责。耐心的帮你解决所有问题,反馈速度也非常。虽然客服不懂中文,我不懂因为,但是客服也通过了翻译软件耐心的解答。我很少些评论,但是这个售后体验太好了,所有就来评价。不知道多少人能看懂中文,总之好评好评!!!

SLOLI
China
Over 3 years using the app
Growave replied March 9, 2022

我们亲爱的商人!

非常感谢您的反馈和客气话。 您让我们的一天变得更好!

感谢您珍惜我们努力为您提供支持,即使我们不懂语言。 这对我们来说非常有价值。我们试图用您的母语为您撰写这个答案😄

我们祝愿您的业务蒸蒸日上,我们将永远乐意为您提供帮助!

January 30, 2016

One of the best apps that we are using in our stores, in fact is so good that we install in all our 3 shopify stores. Clients service it is outstanding . Recommend this app to everybody that want to have all in one .

Sergey

www.luciacostin.com

Luciacostin
United States
Over 3 years using the app
November 3, 2020

Thank you Tattu for your brilliant help and support. Do not hesitate to recommend Growave for their efficiency and professionalism.

TribeAzul
United States
Over 3 years using the app
Growave replied November 4, 2020

Thanks a lot for leaving us such a wonderful review and recommendation, TribeAzul! 💕

It was a pleasure for Tattu to work with you! 😍 Both our support and development teams put so much effort to perform excellent service to our lovely customers. Growave is a comparably young company and we believe there’s always a room to grow, but for you to mention our efficiency and professionalism - it just pays off all the hard work and makes our day!

Thank you, once again, for your kind words. We look forward to serving you again. 😊

August 6, 2020

Very helpful with every requests. Always available for a quick call.
And wonderful customization work

Inkbox Japan
Japan
Over 3 years using the app
Growave replied August 11, 2020

Thank you for sharing your feedback! We are so happy you found Growave useful! 😊

We put our hearts and souls into communicating with customers and connect in real-time to make the best decision. And it is a great pleasure to customize our products and ensure a perfect match for your store.🙌

April 12, 2022

Great app with many features to grow your website. Support from the team is also very good, they're always ready to help.

Naturalistic Products
United Kingdom
Over 3 years using the app
Growave replied April 12, 2022

Hi Naturalistic Products team,

Thank you for taking the time to rate us and write a review 😊. We really appreciate that we have such responsive customers as you. It is a great joy for the whole team that you are satisfied with our products and highly appreciated our customer service 🙏!

Please always feel free to contact us with any questions you might have. We'll be happy to assist you anytime 🤭.

September 8, 2020

The growave has given totally over delivered, we requested their assistance to instal both the review app and the wishlist app and they helped to install it in our shopify store. On top of that they assisted us with customizing the tool.

Studio Malek
Mexico
Over 3 years using the app
Growave replied September 9, 2020

Thank you for sharing your feedback!😇
We are always happy to offer help and guidance in integrating Growave products into your store.

Also, we love to make custom changes to match your store design and make it awesome:)