Reviews (2,134)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its all-in-one platform that includes loyalty programs, referrals, rewards, reviews, and wishlist functionalities. It's praised for enhancing customer experience and boosting revenue and engagement. The app features a user-friendly interface and integrates well with platforms like Klaviyo. Exceptional customer support is frequently highlighted, with the team noted for responsiveness and customized solutions. It effectively replaces multiple apps, simplifying backend maintenance and improving user experience.

January 6, 2021

**Subbed at the $69.99 level ** The app itself is a great little system, very clean UI, easy to follow and manage. Works very well on my webstore, and my customers are thrilled I can finally offer a wishlist/loyalty points system. The review feature is definitely worth installing, picture reviews are fantastic, and with the reviews being motivated by loyalty point rewards, ive had 15 reviews in 24 hours versus 3 years of my store being very busy and only receiving 115 reviews. The loyalty rewards really do work, and i couldn't be happier. Now the customer service.... Is on another level. They have a built in messenger app right in the UI of the app, and are VERY responsive. I installed this app on Jan 1st, they integrated it on an international holiday.... They then helped me with about 10 special requests i submitted to change colours, icon placements, etc. All done and finalized in a single business day while maintaining great communication. You might be able to patch together a few other apps to do what this one does and maybe save yourself $5-10 a month, but the customer service here cannot be matched. Shopify veteran of 3 years and this is the first app thats blown me away with the excellence of the service. 10/10

Steel Warrior Studios
Canada
Over 2 years using the app
Growave replied January 7, 2021

You knocked us off our feet team at Steel Warrior Studios,😍

Please accept our deepest and sincerest gratitude for leaving a heartfelt review full of warmth, time, and appreciation.

We absolutely understand how special it can feel when your queries are fulfilled in a timely manner, and we are so delighted to hear that we were able to accomplish that for you. We are committed to providing you with excellent service to meet all your needs and expectations.

We shall note that our hearts just keep thanking you and thanking you for putting confidence in us! May you continue to trust and rely on our Company. We strongly believe that together we will reach great results. 🥰

At this time we wish you a Happy New Year. May this year bring success to your business and all the best to you!🌟

November 13, 2017

The best customer service that I have received from any Shopify App. A must have app for any Shopify store.

The Space South Africa
South Africa
Over 2 years using the app
January 30, 2020

I started with this app a few months ago and did the minimum to get it working on my website and even just that left me flabbergasted with the number of store customer signups I started to get from Facebook, without me actually doing any active FB marketing... I am so impressed with it I am now working systematically to fully implement the growth plan on my site to really turbocharge my shop's development. Well done Growave on a great product and thanks for the superlative customer service and support provided on an ongoing basis. Can't recommend this app enough - every shopify store should have this app as the core of its marketing tools.

eBSI Export Academy
Ireland
Over 2 years using the app
November 15, 2021

The app is super helpful. Its' wishlist and review functions help our company quite a lot. They offer great UIs and strong stability. Except for their provided functions, I have to shout out to their customer service and engineer teams. In my journey of cooperation with them, they helped us with tons of things at amazing speeds. They are one of the reasons why our company can grow so fast.

Taelor.Style
United States
Over 2 years using the app
Growave replied November 16, 2021

Hi, Taelor.Style Team🤗

We are incredibly grateful that you took the time out to leave us a 5-Star review. And on behalf of us all at Growave, I would like to thank you for sharing this great review about your store! We are thrilled that you enjoyed your experience with us✨

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve and improve the app as well so it helps to grow your business as much as possible💙

We look forward to serving you for many years to come!

January 11, 2023

I love their friendly and helpful support team. I was having a problem with the Reward system, when I contacted them, they were on it immediately and helped me out. Would recommend this

ND Nails Supply
United States
Over 2 years using the app
Growave replied January 11, 2023

Dear ND Nails Supply team,

Thank you so much for taking the time to share your kind words ✨.
At Growave, we appreciate your time and always strive to provide fast and efficient service.
We put the satisfaction of our customers a top priority, and we are glad you have noticed it.💖

Please don't hesitate to reach us anytime, we are always here to help you!🤩

February 4, 2019

Fantastic customer support!! The team is great and always willing to help. Very professional and always responsive to my emails.

SKETCH MYKONOS
Greece
Over 2 years using the app
October 26, 2021

So far the experience with Growave and the team has been really positive. They are super helpful and have made the setup easy as well as making small customisations. Looking forward to utilising more of the product on our site.

ivadore
Australia
Over 2 years using the app
Growave replied October 28, 2021

Greetings dear Ivadore Team,

It's a great pleasure to have a such lovely customer like you 🤗.

Thanks a lot for sharing heartwarming feedback and finding the time to spread your appreciation. We are grateful and lucky to have a customer like you. We put the satisfaction of our customers as a top priority, and we are glad you have noticed it. It makes our work more valuable.

Good luck to you and your business ✨. Happy Growaving!

August 23, 2018

SocialShopWave's suite of apps work great and their service of installing them to your theme for free makes it a completely hassle-free experience.

Their customer care went beyond expectations to assist me so the apps fit our requirements. Highly recommended, and will be a long-time customer.

PS: They are the only social login providers which let you use your own FB and G+ app

The Rentowl
India
Over 2 years using the app
Edited March 24, 2021

Growave is excellent and Customer Care from Tina is the best, very timely support for questions, the Reviews, Wish List and Rewards all work seamlessly - Tks Rich https://myspashop.com/

My Spa Shop
United States
Over 2 years using the app
Growave replied March 25, 2021

We would like to thank you for turning our day into the real feast team at My Spa Shop🥳🤩,

Your fantastic review made us feel so happy, motivated, special and delighted today. Please allow us to send you tons of gratifications.
Your feedback does miracles, it improves Growave and makes better than ever☀️.

Should you need any assistance, please do not hesitate to reach us.

February 12, 2023

Very cool features came with this app. i really like those. However, the app navigation needs to be more user-friendly and should have more customization capabilities. Anyway the customer service is very helpful and they help me set up the app.

Dotflakes
Canada
Over 2 years using the app
Growave replied February 12, 2023

Hey, Dotflakes Team!

Thank you so much for your valuable time and your 5-star review. 💙
We will definitely make sure to take your feedback into account. Our Support Team is doing its best to provide a great experience with our app and customers as you motivate us to keep going!

Happy Growaving✨!