Reviews (2,123)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and comprehensive features, including loyalty programs, wishlists, and reviews. They appreciate the quick and helpful support team, responsive to customization and technical issues, often within an hour. The user-friendly interface and seamless integration with tools like Klaviyo are also noted, alongside positive impacts on customer engagement, retention, and revenue. Continuous improvements and global support across different time zones and languages further enhance its appeal for e-commerce operations.

September 21, 2018

Great app! And excellent customer service. Big thanks to Kalys for his high quality service. Kalys installed the app in my store and changed everything I requested from him, with patience and fast response. Really recommend it!

Trendziz
Israel
About 2 years using the app
May 13, 2020

Great app which is very useful for ecommerce. The support team is the best and they always provide so much help to us :) Thank you!

Pink Laboratory
Hong Kong SAR
About 2 years using the app
December 9, 2021

Thank you so much for explaining the functions you want to use in Korea until you understand them. Also, it is very nice to be able to set rewards by grade or product.

슈케이브 공식홈페이지
South Korea
About 2 years using the app
Growave replied December 10, 2021

Hi, 슈케이브 공식홈페이지✌

Thank you so much for this awesome review. We really appreciate you being a customer and helping to share the word about us. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us😍

Thank you for choosing Growave and our team. We look forward to serving you for many years to come! We’re here for you anytime💕

October 2, 2021

I spent a long time researching loyalty apps to ensure I picked the right one to both reward my existing customers and also attract new ones. I'm very pleased I found Growave as you get so much in the basic package - points, tiering, reward in discounts and cash, referrals, plus wishlists, reviews and instagram integration! It's really intuitive to set up and you have a lot of control to enable you to integrate it with your branding. I was also pleasantly surprised that the support team do all the back end coding for you, leaving you to focus on the front end interface to customise it. The app itself is great, but the cherry on the top is really the support team who go out of their way to help you. They are both proactive and extremely responsive, no question is too small and they always follow up with you to ensure things are working. Alex has even helped me on an issue that turned out to be Shopify wide! And this is why I whole heartedly recommend this product... you can stop looking now, you've found the right app!

Rock + Realm
United Kingdom
About 2 years using the app
Growave replied October 3, 2021

Hey team at Rock + Realm,

Thanks a lot for your valuable feedback! 😍 Your kind words cheer up our whole team! We appreciate that you believe in us and try to improve day by day! And you are our main motivation 🙏.

Thanks a lot again and please have a great day ahead!🥰

January 10, 2022

Really and amazing app it has helped to grow our business so much in past few months we been using it

Tuffcollectible
United States
About 2 years using the app
Growave replied January 10, 2022

Dear team at Tuffcollectible✨

Thanks a lot for leaving us such a wonderful review😍

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you🥰🌞

Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our app. And hearing that our app helps you to grow your business is the best reward for us🤞

The Growave Team✨

June 21, 2022

Great customer service! Very efficient and helpful with frequent updates.
Easy to use app with great functionality :)

BiltongMate
United States
About 2 years using the app
Growave replied June 21, 2022

Hi BiltongMate team,

We truly appreciate the time you devoted to leaving a review for us.✨ We are happy to know our customers' thoughts and we are more than happy to know that the app and our work are helpful to you. We are always here for you and we are thrilled to have customers like you. Thank you very much for such warm words! 😍

Have a great day! 🙌

November 7, 2018

I used this app to integrade my shopify store and I absolutely love it. Kyals help me through it all. I highly recommend it.
Thanks kyals

akan-cosmetics
United States
About 2 years using the app
April 13, 2018

Great app and fantastic support, has given me exactly what i was after plus more. he support has been amazing, they have gone above and beyond for making the changes needed to my site. Thanks Kalys!

Flat Pack Fx
Australia
About 2 years using the app
Edited November 6, 2020

I've never experienced better customer service with an app! They're super responsive, speedy, accommodating and friendly. This suite of apps is already pretty easy to set up, use and integrate with existing store incentive programs, but the Growave team has really helped take it to the next level by assisting with customized design across each app. A++!

DOLAN
United States
About 2 years using the app
Growave replied November 9, 2020

Hi DOLAN, thank you so much for leaving us an A++ rating! 🌟

You are right, Growave is pretty easy to set up and integrate with existing store programs. Most of the style and color adjustments can be made from the dashboard. But we are also willing to take the extra step to assist you with your customized designs. ✨

We are glad that you and your company loved our services. Our dedicated staff from support and development departments will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. 😊

Thank you for this lovely review! We look forward to serving you again. 😍

August 15, 2021

We used this app to launch our customized Loyalty Program on all 3 of our websites running the same theme. With Growave, we were able to work around some limitations that other Loyalty Apps on Shopify simply don't do. This app is the best Loyalty App out there on Shopify! Just for that alone, this app is worth the money. The Growave staff is very happy to work with us and replies quickly, despite our timezones differing. I would highly recommend giving these people a chance!

Freddy New Zealand
New Zealand
About 2 years using the app
Growave replied August 16, 2021

Heya Freddy New Zealand team 🙋‍♂️,

We are so happy to see you satisfied with Growave! Thanks a lot for sharing your experience and letting other merchants know about the services we offer 🙌.

Growave's Loyalty&Rewards program is very flexible and includes key features on the market, like the Referral program, Gift cards, and VIP Tiers. These programs will definitely increase the activity and customer engagement of any store!

Cheers, and have a nice week👏.